Customer Specialist - Part Time

CarMax
Alabama
Workplace: OnsitePart timeUSD 15.5 - 23.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Provide a customer-first experience for vehicle buying, selling, and servicing. Guide customers through sales, appraisals, test drives, and financing applications while conducting vehicle condition assessments and documenting details for Buyers. Manage inventory check-in, scanning, and reconciliation, perform cosmetic inspections, and handle paperwork and payment auditing. Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

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CarMax
CarMax
2 months ago

Customer Specialist - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide a customer-first experience for vehicle buying, selling, and servicing. Guide customers through sales, appraisals, test drives, and financing applications while conducting vehicle condition assessments and documenting details for Buyers. Manage inventory check-in, scanning, and reconciliation, perform cosmetic inspections, and handle paperwork and payment auditing. Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.
Location: Alabama
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
  • •Conduct vehicle condition assessments, document appraisal details, and communicate findings to Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • •Coordinate service appointments, handle administrative paperwork and payments, and review repair order invoices for billing accuracy.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid Leave

Key Requirements

  • •Strong communication skills with confidence representing CarMax and its products.
  • •Ability to build lasting customer relationships and create win-win solutions.
  • •Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to balance customer needs with business goals while following processes accurately.
  • •High School Diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and accurately read and transcribe data.
Education:High School
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Driver’s license
Tech Stack:Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn