Senior Specialist - Facility

WSP
Mumbai
Full timeFunction: Solutions Engineering & Sales EngineeringSkills: []

Lead daily facility and soft-services operations including housekeeping, security, mailroom, and pantry support to maintain a high-quality office environment. Improve SOPs, SLAs, and KPIs for vendor-delivered workplace services, coordinate with builders and facilities teams, and drive issue resolution. Manage vendor performance, statutory compliance audits, and contract governance support including AMC and equipment procurement. Support ISO 14001 and ISO 45001 implementation and coordinate internal/external audit readiness, while running sustainability and go-green initiatives.

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FursaFursa
WSP
WSP
2 days ago

Senior Specialist - Facility

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead daily facility and soft-services operations including housekeeping, security, mailroom, and pantry support to maintain a high-quality office environment. Improve SOPs, SLAs, and KPIs for vendor-delivered workplace services, coordinate with builders and facilities teams, and drive issue resolution. Manage vendor performance, statutory compliance audits, and contract governance support including AMC and equipment procurement. Support ISO 14001 and ISO 45001 implementation and coordinate internal/external audit readiness, while running sustainability and go-green initiatives.
Location: Mumbai
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead and manage daily operations of housekeeping, security, mailroom, pantry, and workplace support services to ensure a high-quality office environment.
  • •Implement and improve standard operating procedures (SOPs), checklists, and quality assurance systems; ensure manpower deployment and vendor adherence to SLAs and KPIs.
  • •Coordinate with vendor partners for performance and compliance, conduct statutory compliance audits, and oversee closure of compliance requirements on external tools.
  • •Support ISO 14001 (Environmental Management System) and ISO 45001 (Occupational Health & Safety) implementation; coordinate internal/external audits and ensure timely documentation and closure.
  • •Oversee logistics and administrative governance (travel support, courier, asset management, inventory control) and drive sustainability/go-green initiatives like recycling, waste reduction, and energy optimization.

Key Requirements

Languages:US
Tech Stack:ISO 14001ISO 45001SOPsSLAsKPIsBSI audits

Company Brief

WSP
Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1959
WebsiteLinkedIn