Policy Manager, Search - Trust and Safety

TikTok
New York
Full timeFunction: Government Affairs & Public PolicySkills: ["Communication","Stakeholder management","Risk assessment","Analytical thinking","Leadership"]

Lead Search trust and safety policy for TikTok’s growing Search products. Partner with product, data science, user research, operations, legal, and enforcement stakeholders to anticipate safety risks, conduct impact assessments, and author policies for search indexing, ranking, and AI features. Translate complex policy concepts into roadmaps, guide real-time escalations during major events, and measure enforcement accuracy, bias, and false positives.

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FursaFursa
TikTok
TikTok
1 day ago

Policy Manager, Search - Trust and Safety

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead Search trust and safety policy for TikTok’s growing Search products. Partner with product, data science, user research, operations, legal, and enforcement stakeholders to anticipate safety risks, conduct impact assessments, and author policies for search indexing, ranking, and AI features. Translate complex policy concepts into roadmaps, guide real-time escalations during major events, and measure enforcement accuracy, bias, and false positives.
Location: New York
Employment Type: Full time
Job Function: Government Affairs & Public Policy
Seniority: Manager level

Key Responsibilities

  • •Identify and anticipate product and content safety risks for Search policy and feature launches, improving policy iteration and implementation procedures.
  • •Support safe and responsible development and go-to-market by conducting pre-launch impact assessments to identify and mitigate potential real-world harms.
  • •Author and maintain policies governing search indexing, ranking, and AI features (e.g., AI Overviews, Snippets).
  • •Partner cross-functionally with PMs, ML engineers, and internal experts to code policy rules into ranking algorithms and automated moderation models.
  • •Act as final policy authority for high-stakes, real-time Search escalations during breaking news and global crises.

Key Requirements

  • •5+ years in product policy, trust and safety, legal tech, regulatory compliance, or content moderation strategy at a technology company.
  • •Ability to navigate the product development lifecycle, interpret PRDs, and translate policy concepts into user-centric product requirements and roadmap deliverables.
  • •Experience drafting or enforcing policies for LLMs, retrieval-augmented generation (RAG), or multimodal search systems.
  • •Track record evaluating ambiguous trade-offs between free expression, user safety, and product quality.
  • •Ability to lead complex, cross-functional technical initiatives and communicate policy clearly to executives.
Experience:Trust and safetyLegal techRegulatory complianceContent moderation
Skills:CommunicationStakeholder managementRisk assessmentAnalytical thinkingLeadership
Tech Stack:Search policiesLarge Language Models (LLMs)Retrieval-augmented generation (RAG)Multimodal searchAI OverviewsSnippetsSearch indexingRanking algorithmsAutomated moderation models

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn