Senior Digital Business Specialist

Abu Dhabi Commercial Bank
Abu Dhabi
Full timeAED 25,000 - 35,000 monthlyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Stakeholder engagement","Planning","Analytical thinking","Time management","Customer service"]

Drive retail digital transformation by shaping digital channel requirements and supporting delivery from functional specifications through prototypes and UAT. Manage promotions for digital channel acquisition and migration, track registrations and usage, and report performance against KPIs. Ensure compliance with policies and procedures while partnering with stakeholders across channel, product, marketing, and customer service to deliver consistent service standards. Lead your own planning, analysis, and execution to support business performance.

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FursaFursa
Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
1 day ago

Senior Digital Business Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive retail digital transformation by shaping digital channel requirements and supporting delivery from functional specifications through prototypes and UAT. Manage promotions for digital channel acquisition and migration, track registrations and usage, and report performance against KPIs. Ensure compliance with policies and procedures while partnering with stakeholders across channel, product, marketing, and customer service to deliver consistent service standards. Lead your own planning, analysis, and execution to support business performance.
Location: Abu Dhabi
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support collaboration across channel managers, product, and marketing teams to define requirements and create functional specifications, backlogs, wireframes, prototypes, design assets, and UAT test cases.
  • •Execute UAT test cases and ensure effective implementation of digital channel changes.
  • •Manage and support promotions for digital channel acquisition and migration, coordinating with marketing and other teams for timely rollout.
  • •Track digital channel registrations and usage, prepare performance reports, and update channel managers against KPIs.
  • •Adhere to organizational policies and service standards, and manage self to maximize contribution to business performance.

Pay and Benefits

Salary: AED 25,000 - 35,000 monthly
Perks:Health InsuranceGroup LifePaid LeaveRemote WorkLearning BudgetEducation Assistance

Key Requirements

  • •At least 5 years of experience delivering projects, including at least 2 years managing digital channels within a bank.
  • •Bachelor’s degree in a relevant specialization.
  • •Knowledge of web channels and mobile technologies.
  • •Experience in stakeholder engagement.
  • •Ability to demonstrate written and spoken English proficiency.
Experience:5+ yearsBankingDigital transformationRetail banking
Education:Bachelor's
Skills:Stakeholder engagementPlanningAnalytical thinkingTime managementCustomer service
Languages:English
Tech Stack:Digital channelsWeb channelsMobile technologiesWireframesPrototypesUser Acceptance Testing (UAT)

Eligibility

Nationality:UAE National

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
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