Insurance Sales & Service Associate (Remote, Tech Startup)

Jerry
Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: RemoteFull timeUSD 19 - 21 hourlyFunction: Insurance & ActuarialSkills: ["Friendly","Positive attitude","Teamwork","Work ethic","Problem-solving"]

Help customers manage their car and home insurance by answering inbound calls, identifying coverage gaps and discounts, and navigating your insurance app with a large panel of carriers. Process service requests for vehicles, drivers, lienholders, and policy documents. Use product feedback to remove barriers and improve the experience through a fast feedback loop, while working fully remote with flexible scheduling options.

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Jerry
Jerry
2 days ago

Insurance Sales & Service Associate (Remote, Tech Startup)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Help customers manage their car and home insurance by answering inbound calls, identifying coverage gaps and discounts, and navigating your insurance app with a large panel of carriers. Process service requests for vehicles, drivers, lienholders, and policy documents. Use product feedback to remove barriers and improve the experience through a fast feedback loop, while working fully remote with flexible scheduling options.
Location: Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Take great care of customers by catching the question they didn’t know to ask, such as coverage gaps, discounts, or renewal changes.
  • •Answer inbound calls from customers shopping auto, home, motorcycle, and other policies and from policyholders needing changes.
  • •Use deep product knowledge to determine which insurance carrier fits each customer and navigate the evolving app experience.
  • •Problem-solve to remove barriers between a customer and the right coverage.
  • •Process service requests for vehicles, drivers, lienholders, and policy documents.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveWellness StipendEquity

Key Requirements

  • •Prior experience in customer service, sales, or hospitality is a plus (not required).
  • •Genuinely friendly, positive attitude and willingness to work as a team.
  • •Strong work ethic.
  • •Strong problem-solving skills and strong communication skills.
  • •Ability to take on P&C insurance license support if needed.
Skills:FriendlyPositive attitudeTeamworkWork ethicProblem-solving

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor