Head of Growth Operations

Fever Up
Madrid
Workplace: HybridFull timeFunction: Marketing & GrowthExperience: 5+ yearsEducation: mastersSkills: ["Communication","Stakeholder management","Hands-on execution","Process design","Data-driven decision making"]

Own and continuously improve operational workflows across Secret Media Network to drive efficiency, scalability, and performance. Standardize ways of working across regions, identify bottlenecks, and translate insights into scalable processes. Partner with Marketing, Product, Data, and local teams to ensure operational feasibility, maintain playbooks, and define KPIs for operational excellence. Leverage AI automation and internal systems to speed execution and productivity.

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FursaFursa
Fever Up
Fever Up
14 hours ago

Head of Growth Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own and continuously improve operational workflows across Secret Media Network to drive efficiency, scalability, and performance. Standardize ways of working across regions, identify bottlenecks, and translate insights into scalable processes. Partner with Marketing, Product, Data, and local teams to ensure operational feasibility, maintain playbooks, and define KPIs for operational excellence. Leverage AI automation and internal systems to speed execution and productivity.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Design, implement, and continuously improve operational workflows across Secret Media Network.
  • •Identify inefficiencies and bottlenecks and translate them into scalable, standardized processes across regions.
  • •Identify opportunities to automate manual processes using AI tools and internal systems in collaboration with Tech/Data teams.
  • •Partner with stakeholders to ensure processes are adopted and maintained via clear operational playbooks.
  • •Define and track operational efficiency KPIs and use data to drive continuous improvement decisions.

Pay and Benefits

Perks:Health InsuranceDentalGym MembershipLearning BudgetChildcareMeal Allowance

Key Requirements

  • •Master’s degree in a STEM field such as Engineering, Mathematics, Statistics, or Data Analytics.
  • •5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management in fast-paced digital-first environments.
  • •Strong experience in process design, optimization, and workflow automation.
  • •Comfort with data, defining KPIs, and using metrics to drive performance improvements.
  • •Ability to move from strategy to execution quickly, with strong stakeholder communication; English proficiency required.
Experience:5+ yearsStrategy/operations consultingSupply chainMedia operationsMarketing operationsProduction management
Education:Master's in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
Skills:CommunicationStakeholder managementHands-on executionProcess designData-driven decision making
Languages:English
Tech Stack:ZapierMakeNotionAirtable

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn