MIU MIU Client Advisor Daimaru Kyoto (Kyoto, JP)

Prada Group
Kyoto
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Customer-centricity","Responsibility","Professionalism","Communication","Teamwork"]

Own the client journey as a MIU MIU brand ambassador by understanding customer needs and delivering exceptional, memorable experiences. Drive individual and store sales targets, maintain high-quality service aligned to KPI goals, and deepen product and brand knowledge to elevate conversations and styling proposals. Build and maintain customer relationships using CRM, support omnichannel initiatives, handle feedback and complaints in coordination with relevant teams, and ensure operational compliance and care for merchandise.

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Prada Group
Prada Group
1 day ago

MIU MIU Client Advisor Daimaru Kyoto (Kyoto, JP)

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Last checked: 16 hours agoStatus: Live

Job Summary

Own the client journey as a MIU MIU brand ambassador by understanding customer needs and delivering exceptional, memorable experiences. Drive individual and store sales targets, maintain high-quality service aligned to KPI goals, and deepen product and brand knowledge to elevate conversations and styling proposals. Build and maintain customer relationships using CRM, support omnichannel initiatives, handle feedback and complaints in coordination with relevant teams, and ensure operational compliance and care for merchandise.
Location: Kyoto
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a warm, refined environment with customers always at the center and deliver excellence aligned to the Client Journey Ceremony
  • •Aim to exceed individual sales targets and contribute to overall store success through strong sales performance
  • •Maintain customer service and sales quality by staying motivated to achieve KPI goals
  • •Demonstrate deep understanding of MIU MIU history, culture, and brand DNA and apply it in customer communication and styling proposals
  • •Collect customer information, accurately enter it into the CRM system, and use omnichannel thinking to personalize and strengthen client relationships

Key Requirements

  • •High school education or above
  • •Passion for fashion and being a MIU MIU fan
  • •Sales and customer-building experience with luxury brands, premium luxury, or select shops
  • •Sales experience with ready-to-wear, shoes, and leather goods
  • •Business-level Japanese; sales experience leveraging English, Chinese, or Korean (plus)
Experience:Luxury fashionPremium luxuryRetailSelect shopsCRM
Education:High School
Skills:Customer-centricityResponsibilityProfessionalismCommunicationTeamwork
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRMSmartphoneDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn