Order Management Manager

Fastly
San Francisco, New York
Workplace: RemoteFull timeUSD 133,200 - 159,840 annuallyFunction: Revenue Operations (RevOps)Experience: 5+ yearsSkills: ["Attention to detail","Data integrity","Process improvement","Cross-functional collaboration","Leading through influence","Organizational skills"]

Own the order-to-revenue checkpoint by leading day-to-day order management and ensuring contracts are validated and moved to Closed-Won with accurate, complete data. Serve as the senior reviewer for contract-to-CRM validation, resolve order exceptions, and partner cross-functionally with Sales, Sales Ops, Deal Desk, Billing, and Revenue Accounting. Improve processes and controls so order data reliably supports invoicing, revenue recognition, and investor reporting.

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FursaFursa
Fastly
Fastly
1 day ago

Order Management Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own the order-to-revenue checkpoint by leading day-to-day order management and ensuring contracts are validated and moved to Closed-Won with accurate, complete data. Serve as the senior reviewer for contract-to-CRM validation, resolve order exceptions, and partner cross-functionally with Sales, Sales Ops, Deal Desk, Billing, and Revenue Accounting. Improve processes and controls so order data reliably supports invoicing, revenue recognition, and investor reporting.
Location: San Francisco, New York
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)

Key Responsibilities

  • •Lead day-to-day order management execution, setting priorities, clearing exceptions, and supporting month/quarter-end close readiness with the Director.
  • •Perform contract-to-CRM validation by verifying line items, subscription dates, quantities, and billing terms against signed contracts and provide final quality sign-off before Closed-Won.
  • •Represent order management across cross-functional handoffs with Sales, Sales Ops, Deal Desk, Billing, Revenue Accounting, and partner with Business Systems to automate the work.
  • •Act as escalation point and subject-matter expert for order exceptions, opportunity revisions, bookings calculations, and order issues.
  • •Design and maintain process improvements, documentation, checklists, controls, and operational metrics to ensure data completeness, accuracy, and fidelity.
Travel: Low travel

Pay and Benefits

Salary: USD 133,200 - 159,840 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityLife InsuranceDisability InsurancePaid Leave

Key Requirements

  • •5+ years of experience in order management, quote-to-cash, or deal desk in a B2B SaaS/technology environment using Salesforce.
  • •Experience in a lead or final-reviewer role where your sign-off carried weight.
  • •Comfort leading through influence and raising others through clear perspectives and consistent standards.
  • •Exceptional attention to detail with a strong commitment to data completeness, accuracy, and fidelity.
  • •Ability to understand how order-to-cash work impacts downstream teams and surface process gaps before they become problems.
Experience:5+ yearsB2B SaaSTechnology
Skills:Attention to detailData integrityProcess improvementCross-functional collaborationLeading through influenceOrganizational skills
Languages:English
Tech Stack:Salesforce

Company Brief

Fastly
Provides an edge cloud platform and content delivery network (CDN) that enables fast, secure, and scalable delivery of web and streaming content, APIs, and applications with real-time configurability and observability.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn