Business Operations Associate - Full Time

CarMax
United States
Workplace: OnsiteFull timeUSD 16 - 25.6 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Confidentiality","Attention to detail"]

Ensure smooth store operations by processing and auditing sales, auctions, and appraisal paperwork. You’ll manage cash handling and security protocols, verify titles/payoffs, and maintain accurate documentation for funding and DMV requirements. Working in a fast-paced environment, you’ll provide customer service, assist multiple departments by balancing overflow traffic, and train/mentor new associates while following CarMax EH&S standards.

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CarMax
CarMax
3 days ago

Business Operations Associate - Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Ensure smooth store operations by processing and auditing sales, auctions, and appraisal paperwork. You’ll manage cash handling and security protocols, verify titles/payoffs, and maintain accurate documentation for funding and DMV requirements. Working in a fast-paced environment, you’ll provide customer service, assist multiple departments by balancing overflow traffic, and train/mentor new associates while following CarMax EH&S standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions by ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Support store operations by assisting multiple departments, handling overflow traffic, and performing clerical duties like filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 16 - 25.6 hourly
Perks:Paid Leave

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customers and internal teams.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Experience:RetailAutomotive
Skills:Organizational skillsMultitaskingCommunicationConfidentialityAttention to detail
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn