Dell

4 days ago

Senior Principal Software Engineer (ServiceNow Information Architect)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own and continuously improve the enterprise information model in ServiceNow, ensuring trusted alignment across CSDM, CMDB, ITAM, SAM, SPM, and the Service Portfolio. Lead governance for enterprise asset and software registries—taxonomy, lifecycle management, metadata standards, and authoritative sources. Define CMDB/CSDM standards (service modeling, CI relationships, data quality, CMDB health) and govern integrations across Discovery, Service Graph, and enterprise platforms to maintain data consistency and integrity.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Own and evolve the enterprise information model in ServiceNow, aligned across CSDM, CMDB, ITAM, SAM, SPM, Service Portfolio, and related data domains.
•Lead governance of enterprise asset and software registries, defining taxonomy, ownership, lifecycle management, metadata standards, and authoritative data sources.
•Establish and maintain CMDB and CSDM standards, including service modeling, CI relationships, data quality, lifecycle governance, and CMDB health.
•Define and govern integrations across Discovery, Service Graph, ITAM, SAM, Cloud, ERP, HR, Security, Identity, Procurement, and DevOps platforms to ensure data consistency and integrity.
•Drive enterprise data governance through standards for metadata, stewardship, reporting semantics, reference data, lifecycle management, and information architecture.

Pay and Benefits

Salary: USD 147,200 - 202,400 annually

Key Requirements

•12+ years of related IT experience, including 8+ years focused on ServiceNow CMDB, CSDM, ITAM, SAM, Discovery, Service Mapping, or enterprise information architecture.
•Deep expertise in CSDM, CMDB, Service Graph, IRE, and CMDB Health, including ServiceNow data governance and information architecture.
•Proven ability to design enterprise information models across assets, software, applications, services, and technology products.
•Strong knowledge of IT Asset Management (ITAM) and Software Asset Management (SAM) data models and best practices.
•Experience integrating enterprise systems with ServiceNow to ensure data consistency, semantic alignment, and effective business analysis.

Experience:12+ yearsSaaSIT asset management

Education:Bachelor's in Information Systems, Computer Science, Engineering, or related discipline

Skills:Data governanceInformation architectureBusiness analysisIntegration management

Tech Stack:ServiceNowCSDMCMDBService GraphIRECMDB HealthIT Asset ManagementITAMSoftware Asset ManagementSAMDiscoveryService MappingService PortfolioEnterprise integrationsCloudERPHRSecurityIdentityProcurement

Company Brief

Dell

Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Round Rock, United States

Founded: 1984

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Dell

4 days ago

Senior Principal Software Engineer (ServiceNow Information Architect)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Own and evolve the enterprise information model in ServiceNow, aligned across CSDM, CMDB, ITAM, SAM, SPM, Service Portfolio, and related data domains.
•Lead governance of enterprise asset and software registries, defining taxonomy, ownership, lifecycle management, metadata standards, and authoritative data sources.
•Establish and maintain CMDB and CSDM standards, including service modeling, CI relationships, data quality, lifecycle governance, and CMDB health.
•Define and govern integrations across Discovery, Service Graph, ITAM, SAM, Cloud, ERP, HR, Security, Identity, Procurement, and DevOps platforms to ensure data consistency and integrity.
•Drive enterprise data governance through standards for metadata, stewardship, reporting semantics, reference data, lifecycle management, and information architecture.

Pay and Benefits

Salary: USD 147,200 - 202,400 annually

Key Requirements

•12+ years of related IT experience, including 8+ years focused on ServiceNow CMDB, CSDM, ITAM, SAM, Discovery, Service Mapping, or enterprise information architecture.
•Deep expertise in CSDM, CMDB, Service Graph, IRE, and CMDB Health, including ServiceNow data governance and information architecture.
•Proven ability to design enterprise information models across assets, software, applications, services, and technology products.
•Strong knowledge of IT Asset Management (ITAM) and Software Asset Management (SAM) data models and best practices.
•Experience integrating enterprise systems with ServiceNow to ensure data consistency, semantic alignment, and effective business analysis.

Experience:12+ yearsSaaSIT asset management

Education:Bachelor's in Information Systems, Computer Science, Engineering, or related discipline

Skills:Data governanceInformation architectureBusiness analysisIntegration management

Company Brief

Dell

Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Round Rock, United States

Founded: 1984

Glassdoor: 3.8

Website LinkedIn Glassdoor