Senior Principal Software Engineer (ServiceNow Information Architect)

Dell
United States
Workplace: OnsiteFull timeUSD 147,200 - 202,400 annuallyFunction: Software EngineeringExperience: 12+ yearsEducation: bachelorsSkills: ["Data governance","Information architecture","Business analysis","Integration management"]

Own and continuously improve the enterprise information model in ServiceNow, ensuring trusted alignment across CSDM, CMDB, ITAM, SAM, SPM, and the Service Portfolio. Lead governance for enterprise asset and software registries—taxonomy, lifecycle management, metadata standards, and authoritative sources. Define CMDB/CSDM standards (service modeling, CI relationships, data quality, CMDB health) and govern integrations across Discovery, Service Graph, and enterprise platforms to maintain data consistency and integrity.

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FursaFursa
Dell
Dell
1 month ago

Senior Principal Software Engineer (ServiceNow Information Architect)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own and continuously improve the enterprise information model in ServiceNow, ensuring trusted alignment across CSDM, CMDB, ITAM, SAM, SPM, and the Service Portfolio. Lead governance for enterprise asset and software registries—taxonomy, lifecycle management, metadata standards, and authoritative sources. Define CMDB/CSDM standards (service modeling, CI relationships, data quality, CMDB health) and govern integrations across Discovery, Service Graph, and enterprise platforms to maintain data consistency and integrity.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and evolve the enterprise information model in ServiceNow, aligned across CSDM, CMDB, ITAM, SAM, SPM, Service Portfolio, and related data domains.
  • •Lead governance of enterprise asset and software registries, defining taxonomy, ownership, lifecycle management, metadata standards, and authoritative data sources.
  • •Establish and maintain CMDB and CSDM standards, including service modeling, CI relationships, data quality, lifecycle governance, and CMDB health.
  • •Define and govern integrations across Discovery, Service Graph, ITAM, SAM, Cloud, ERP, HR, Security, Identity, Procurement, and DevOps platforms to ensure data consistency and integrity.
  • •Drive enterprise data governance through standards for metadata, stewardship, reporting semantics, reference data, lifecycle management, and information architecture.

Pay and Benefits

Salary: USD 147,200 - 202,400 annually

Key Requirements

  • •12+ years of related IT experience, including 8+ years focused on ServiceNow CMDB, CSDM, ITAM, SAM, Discovery, Service Mapping, or enterprise information architecture.
  • •Deep expertise in CSDM, CMDB, Service Graph, IRE, and CMDB Health, including ServiceNow data governance and information architecture.
  • •Proven ability to design enterprise information models across assets, software, applications, services, and technology products.
  • •Strong knowledge of IT Asset Management (ITAM) and Software Asset Management (SAM) data models and best practices.
  • •Experience integrating enterprise systems with ServiceNow to ensure data consistency, semantic alignment, and effective business analysis.
Experience:12+ yearsSaaSIT asset management
Education:Bachelor's in Information Systems, Computer Science, Engineering, or related discipline
Skills:Data governanceInformation architectureBusiness analysisIntegration management
Tech Stack:ServiceNowCSDMCMDBService GraphIRECMDB HealthIT Asset ManagementITAMSoftware Asset ManagementSAMDiscoveryService MappingService PortfolioEnterprise integrationsCloudERPHRSecurityIdentityProcurement

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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