Field Learning Operations Manager

HelloFresh
United States
Workplace: OnsiteFull timeUSD 88,200 - 102,000 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Stakeholder communication","Influencing","Project management","Adaptability","Customer focus"]

Lead learning operations for all employees in a fulfillment center, partnering with salaried and hourly trainers to remove training and operational barriers. Own the site’s Field Learning point of contact role, manage development plans, and oversee certified training compliance. Use data analysis to track key metrics, collaborate with operations and technical stakeholders to launch updated processes, and project-manage training deliverables across shifts and teams.

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FursaFursa
HelloFresh
HelloFresh
4 days ago

Field Learning Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead learning operations for all employees in a fulfillment center, partnering with salaried and hourly trainers to remove training and operational barriers. Own the site’s Field Learning point of contact role, manage development plans, and oversee certified training compliance. Use data analysis to track key metrics, collaborate with operations and technical stakeholders to launch updated processes, and project-manage training deliverables across shifts and teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Promote food safety, quality, and a safety-first culture through learning.
  • •Work with salaried and hourly trainers to identify and remove operational and training barriers.
  • •Build and manage data analysis methods to track key performance metrics.
  • •Liaise between hourly groups, salaried groups, and technical stakeholders to identify bottlenecks for technical process launches and updates.
  • •Project manage training deliverables (scheduling, execution, and real-time updates) and review certified training records for compliance gaps.
Travel: High travel

Pay and Benefits

Salary: USD 88,200 - 102,000 annually
Perks:Health Insurance401kEquityPaid Leave

Key Requirements

  • •BS/BA in Business, Human Resources, Education, Organizational Development, Supply Chain, Food Science, Management, Product/Project Management, technical training, or related fields.
  • •3+ years of employee/customer engagement experience in operational management (retail/tech/warehousing/hospitality) focused on learning & development, change management, and project management.
  • •3+ years of work experience directly leading and developing exempt and non-exempt team members.
  • •Experience managing, designing, or developing scalable training products with measurable business impact.
  • •Proven experience in stakeholder communications/influencing cross-functional leadership; willingness to travel up to 35%.
  • •Proven experience in Google Suites applications.
Experience:3+ years
Education:Bachelor's
Skills:Stakeholder communicationInfluencingProject managementAdaptabilityCustomer focus
Tech Stack:Google WorkspaceMicrosoft Office

Company Brief

HelloFresh
HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn