Sr Success Plan Engagement Manager

Workday
Tokyo
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Customer service","Organization","Time management","Communication","Influencing"]

Lead multiple Workday Success Plans projects, coordinating delivery of packaged services and deployment guidance for customers across industries. Drive project execution using project management practices (staffing plans, access coordination, meetings, forecasts, and closure tasks) while managing the customer relationship. Serve as a Success Plans specialist, communicate objectives and delivery strategies, mentor consultants, and lead internal and customer meetings to deliver projects on time and under budget.

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FursaFursa
Workday
Workday
1 month ago

Sr Success Plan Engagement Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 38 days agoStatus: Live

Job Summary

Lead multiple Workday Success Plans projects, coordinating delivery of packaged services and deployment guidance for customers across industries. Drive project execution using project management practices (staffing plans, access coordination, meetings, forecasts, and closure tasks) while managing the customer relationship. Serve as a Success Plans specialist, communicate objectives and delivery strategies, mentor consultants, and lead internal and customer meetings to deliver projects on time and under budget.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead projects to deliver Workday Success Plans programs and services for customers.
  • •Communicate project objectives and delivery strategies clearly and effectively.
  • •Develop expertise in Workday Success Plans offerings and educate customers throughout engagements.
  • •Manage planning and staffing accuracy, and work with client project managers to resolve scope and timeframe issues.
  • •Lead customer and internal operational meetings, mentor consultants, and complete project administration tasks (forecasts, scheduling, initiation/closure).
Travel: Low travel

Key Requirements

  • •8+ years of project management experience with HCM, Payroll, Financial, or Student implementations in medium/large enterprise, higher education, and/or state and local governments.
  • •5+ years implementing Workday, Oracle, SAP, PeopleSoft, or similar applications.
  • •Strong customer-service orientation and ability to educate customers throughout the project.
  • •Solid organization and time-management skills with excellent verbal and written communication.
  • •Ability to influence, interact, and collaborate with senior executives and manage multiple engagements simultaneously.
Skills:Customer serviceOrganizationTime managementCommunicationInfluencing
Languages:Mandarin
Tech Stack:WorkdayHCMPayrollOracleSAPPeopleSoftFinancialStudent

Company Brief

Workday
Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pleasanton, United States
Founded: 2005
WebsiteLinkedIn