Financial Crime Specialist - Transaction Monitoring

Zopa Bank
Manchester
Workplace: HybridFull timeFunction: Legal, Risk & ComplianceSkills: ["Analytical judgement","Attention to detail","Written communication","Verbal communication","Stakeholder communication","Work under pressure","Problem-solving","Continuous learning"]

Monitor and analyse customer transactions to detect and prevent suspicious activity across money laundering, fraud, terrorist financing, and other typologies. Investigate flagged and Mule alerts using transaction monitoring systems, applying judgment to assess AI-generated alerts and recommendations while ensuring POCA, MLR, and FCA compliance. Escalate suspicious activity, maintain audit-ready records, and produce clear investigation reports while communicating with customers via phone and chat when accounts are suspended.

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FursaFursa
Zopa Bank
Zopa Bank
4 days ago

Financial Crime Specialist - Transaction Monitoring

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Monitor and analyse customer transactions to detect and prevent suspicious activity across money laundering, fraud, terrorist financing, and other typologies. Investigate flagged and Mule alerts using transaction monitoring systems, applying judgment to assess AI-generated alerts and recommendations while ensuring POCA, MLR, and FCA compliance. Escalate suspicious activity, maintain audit-ready records, and produce clear investigation reports while communicating with customers via phone and chat when accounts are suspended.
Location: Manchester
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Review and analyse customer transactions to identify potentially suspicious activity related to money laundering, fraud, terrorist financing and other typologies.
  • •Investigate flagged transactions and Mule alerts raised through transaction monitoring systems to assess potential risk.
  • •Escalate suspicious activity for further investigation in line with legal and regulatory obligations.
  • •Use AI-enabled monitoring tools to review and assess AI-generated alerts and recommendations, applying analyst judgment to support accurate decisions.
  • •Prepare detailed investigation reports, maintain accurate records for audit/regulatory reviews, and handle inbound/outbound phone and chat interactions with customers regarding inquiries and suspended accounts.

Key Requirements

  • •Experience in financial crime, ideally in transaction monitoring within banking or financial services.
  • •Experience using AI tools to support financial crime investigations and produce high-quality investigative summaries.
  • •Ability to critically assess AI-generated case summaries using professional judgment to ensure regulatory and policy compliance.
  • •Strong knowledge of UK financial crime regulations including POCA, the Money Laundering Regulations (MLR), and FCA guidelines.
  • •Familiarity with transaction monitoring systems and strong analytical/investigative skills with attention to detail.
Experience:BankingFinancial services
Skills:Analytical judgementAttention to detailWritten communicationVerbal communicationStakeholder communicationWork under pressureProblem-solvingContinuous learning
Tech Stack:AI-enabled monitoring toolsTransaction monitoring systems

Company Brief

Zopa Bank
Zopa is a UK-based digital bank and fintech offering savings, personal loans, and credit products. Founded as a peer-to-peer lender, it now operates a regulated retail bank focused on straightforward consumer financial services and competitive rates.
Industry: Retail Banking
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 2005
WebsiteLinkedIn