Store Manager, Full-time - Shoreditch - London

Reformation
London
Workplace: OnsiteFull timeGBP 40,000 - 60,000 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Leadership","Customer focus","Coaching","Interpersonal skills","Operational efficiency"]

Lead daily operations for a Reformation store in Shoreditch, driving sales performance, revenue targets, and budget discipline. Deliver an elevated, customer-first client experience while coaching teams on engagement and technology. Own inventory accuracy, merchandising standards, loss prevention expectations, and facility presentation. Manage staffing through hiring, training, scheduling, and performance feedback to achieve payroll goals and maintain strong NPS scores, reporting to the Regional Director.

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Reformation
Reformation
1 month ago

Store Manager, Full-time - Shoreditch - London

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead daily operations for a Reformation store in Shoreditch, driving sales performance, revenue targets, and budget discipline. Deliver an elevated, customer-first client experience while coaching teams on engagement and technology. Own inventory accuracy, merchandising standards, loss prevention expectations, and facility presentation. Manage staffing through hiring, training, scheduling, and performance feedback to achieve payroll goals and maintain strong NPS scores, reporting to the Regional Director.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Measure and monitor sales performance, taking action to improve business results.
  • •Own operational execution to achieve revenue targets while balancing budget and expenses.
  • •Lead the sales floor and deliver an elevated client experience, embodying brand values and educating on sustainability.
  • •Ensure inventory accuracy and controls, and contribute to loss prevention through training and expectations.
  • •Manage day-to-day performance of retail teams, including hiring, training, scheduling, and performance feedback.

Pay and Benefits

Salary: GBP 40,000 - 60,000 annually
Perks:Health InsuranceDentalVisionCommuter BenefitsPaid LeaveRetirementFertility CareClothing Discount

Key Requirements

  • •Minimum 5 years retail experience.
  • •Minimum 4 years retail management experience.
  • •Experience working in a sales/retail organization or other operationally intensive business.
  • •Ability to work in a fast-paced, cross-functional team environment.
  • •Understanding of retail labor laws; GSuite experience is a plus.
Experience:5+ yearsRetailSalesCustomer experience
Skills:LeadershipCustomer focusCoachingInterpersonal skillsOperational efficiency
Languages:English
Tech Stack:GSuite

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn