Ecosystem Operations

Sierra
New York
Workplace: OnsiteFull timeUSD 160,000 - 180,000 annuallyFunction: Business OperationsExperience: 6+ yearsSkills: ["Communication","Written communication","Verbal communication","Organization","Execution"]

Build and scale Sierra’s ecosystem operations across Sierra University, partner enablement, developer relations, and community programs. Coordinate cross-functional initiatives with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to improve processes, governance, and operational rigor. Create developer-facing resources, plan certification and community events, and measure ecosystem health using adoption, engagement, and feedback signals to continuously improve how the ecosystem serves builders and partners.

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FursaFursa
Sierra
Sierra
7 hours ago

Ecosystem Operations

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Last checked: 7 hours agoStatus: Live

Job Summary

Build and scale Sierra’s ecosystem operations across Sierra University, partner enablement, developer relations, and community programs. Coordinate cross-functional initiatives with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to improve processes, governance, and operational rigor. Create developer-facing resources, plan certification and community events, and measure ecosystem health using adoption, engagement, and feedback signals to continuously improve how the ecosystem serves builders and partners.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Scale Sierra University by managing curriculum operations, certification programs, learner journeys, platform administration, and governance.
  • •Coordinate programs that grow Sierra’s global builder community and expand opportunities for customers and partners to learn, connect, and succeed.
  • •Drive partner enablement operations by ensuring partners have training, resources, and operational support to activate quickly.
  • •Create and maintain developer-facing resources, including documentation, tutorials, videos, and technical enablement materials.
  • •Plan and execute ecosystem events and build operational systems, reporting, and processes to help the Partnerships & Ecosystems team scale.

Pay and Benefits

Salary: USD 160,000 - 180,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityParental LeaveRetirement

Key Requirements

  • •6–8+ years of experience in ecosystem operations, developer relations, community programs, partner enablement, program management, or related work at an enterprise SaaS or developer platform company.
  • •Experience operating and scaling customer, partner, or developer programs.
  • •Experience creating developer-facing content such as documentation, tutorials, videos, or technical enablement materials.
  • •Fluent in modern AI tools and workflows, with hands-on experience leveraging AI and a strong understanding of how AI agents, LLMs, and developer tools are adopted.
  • •Excellent written and verbal communication, with executive-ready communications; highly organized and execution-oriented; willing to travel as needed.
Experience:6+ yearsSaaSDeveloper platformEnterprise software
Skills:CommunicationWritten communicationVerbal communicationOrganizationExecution
Tech Stack:AI toolsAI agentsLLMsDeveloper tools

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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