Credit Resolution Coordinator

VF Corporation
Nottingham
Workplace: HybridFull timeGBP 24,500+ annuallyFunction: Banking, Lending & CreditSkills: ["Communication","Relationship building","Proactive","Teamwork","Organization","Problem-solving","Data handling"]

Manage a portfolio of customer accounts by investigating and resolving invoice, shipment, and contract-related claims and disputes. Work with internal and external stakeholders to identify root causes, implement corrective actions, and reduce errors or delayed payments. Monitor deductions and open items, ensure documentation and alignment with policies, and contribute to continuous improvement of the claims management workflow using internal systems and customer platforms.

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VF Corporation
VF Corporation
16 hours ago

Credit Resolution Coordinator

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage a portfolio of customer accounts by investigating and resolving invoice, shipment, and contract-related claims and disputes. Work with internal and external stakeholders to identify root causes, implement corrective actions, and reduce errors or delayed payments. Monitor deductions and open items, ensure documentation and alignment with policies, and contribute to continuous improvement of the claims management workflow using internal systems and customer platforms.
Location: Nottingham
Workplace: Hybrid
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Manage a daily portfolio of customers to ensure accurate, up-to-date account status using internal systems and customer platforms.
  • •Investigate, analyze, and resolve claims and disputes, including pricing issues, delivery discrepancies, short payments, returns, and deduction-related queries.
  • •Collaborate with cross-functional teams (Sales, Logistics, Customer Operations, and Credit) to obtain information, validate claims, and drive timely resolution.
  • •Monitor open items and deductions, ensuring proper documentation, root-cause identification, and alignment with VF policies.
  • •Contribute to continuous improvement by proposing ideas to streamline processes and enhance the claims management workflow.

Pay and Benefits

Salary: GBP 24,500 annually
Perks:Employee DiscountSubsidized CanteenEapPaid LeavePensionCycle ToOnsite Parking

Key Requirements

  • •Love communicating and building relationships with customers and stakeholders through video, email, and messaging.
  • •Proactive approach and willingness to learn new skills.
  • •Ability to build and maintain relationships at all levels as a team player.
  • •Highly organized and conscientious, thorough and methodical in your work.
  • •Comfort working with numbers and data daily; some working knowledge of MS Excel would be beneficial.
Experience:Finance
Skills:CommunicationRelationship buildingProactiveTeamworkOrganizationProblem-solvingData handling
Tech Stack:MS Excel

Company Brief

VF Corporation
Global apparel and footwear company that owns brands such as Vans, The North Face, Timberland, and Dickies. Designs, markets, and distributes branded lifestyle products through wholesale, retail, and e-commerce channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Denver, United States
Founded: 1899
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