Trading Operations Associate

Alpaca
EMEA
Workplace: RemoteFull timeFunction: Capital Markets, Trading & QuantExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Relationship management","Independent work","Priority management"]

Provide high-touch, enterprise-level support for trading operations, troubleshooting order entry, execution, FIX sessions, and OMS functionality. Monitor client trading activity for anomalies, track market developments and corporate actions, and collaborate with trading operations, IT, and compliance teams to resolve issues quickly. Ensure trading activities meet regulatory requirements, proactively identify operational risks, and gather client feedback to help improve services and tools.

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FursaFursa
Alpaca
Alpaca
4 days ago

Trading Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide high-touch, enterprise-level support for trading operations, troubleshooting order entry, execution, FIX sessions, and OMS functionality. Monitor client trading activity for anomalies, track market developments and corporate actions, and collaborate with trading operations, IT, and compliance teams to resolve issues quickly. Ensure trading activities meet regulatory requirements, proactively identify operational risks, and gather client feedback to help improve services and tools.
Location: EMEA
Workplace: Remote
Employment Type: Full time
Job Function: Capital Markets, Trading & Quant
Seniority: Mid level

Key Responsibilities

  • •Deliver high-quality support to enterprise clients via phone, email, and chat.
  • •Investigate and resolve issues across account management, order entry, processing, execution, FIX sessions, and OMS functionality.
  • •Monitor client accounts and trading activity for anomalies and provide timely alerts and support.
  • •Stay informed on market developments and trading infrastructure, including monitoring corporate actions and communicating outcomes.
  • •Ensure compliance with regulatory requirements and internal policies while identifying and addressing potential operational risks.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEquity

Key Requirements

  • •Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
  • •At least 2-3 years of experience in brokerage operations, trading, or a related field.
  • •Proven customer support, relationship management, and trading services experience.
  • •Demonstrated experience with trading platforms and equities trading, with familiarity with FIX protocol (options experience is a plus).
  • •Must possess FINRA series 7, 63 (or local equivalent) with willingness to obtain in the first 6 months.
Experience:2-3 yearsFinancial servicesBrokerage operationsTrading
Education:Bachelor's
Skills:CommunicationInterpersonal skillsRelationship managementIndependent workPriority management
Certifications:FINRA Series 7FINRA Series 63
Languages:EnglishFrenchGermanArabic
Tech Stack:FIX protocolFIX sessionsOMSTrading platforms

Company Brief

Alpaca
Provides developer-first APIs and brokerage infrastructure for algorithmic and automated stock trading, enabling fintechs and developers to build trading applications with commission-free market access and custody services.
Industry: Fintech Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Mateo, United States
Founded: 2015
WebsiteLinkedIn