Sr Customer Development Rep (Hangzhou, ZJ, CN, 310016)

HSBC
Hangzhou
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Working under pressure","Interpersonal communication","Customer service orientation"]

Drive Premier Acquisition by generating and converting leads to acquire new-to-bank Premier customers. Deliver high-quality customer service for high-value personal clients, completing core retail sales activities to meet service and sales targets. Build strong relationships across relevant teams (e.g., WPB, Marketing), stay current on banking regulations and market trends, and apply consultative selling skills including presentations and objection handling.

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FursaFursa
HSBC
HSBC
4 hours ago

Sr Customer Development Rep (Hangzhou, ZJ, CN, 310016)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Drive Premier Acquisition by generating and converting leads to acquire new-to-bank Premier customers. Deliver high-quality customer service for high-value personal clients, completing core retail sales activities to meet service and sales targets. Build strong relationships across relevant teams (e.g., WPB, Marketing), stay current on banking regulations and market trends, and apply consultative selling skills including presentations and objection handling.
Location: Hangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies to acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales activities to deliver high-quality service for top personal clients.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction.
  • •Develop customer needs into HSBC customer relationships through bank channels or self-generated channels.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum one year of proven and progressive financial services and/or retail sales experience.
  • •Sound knowledge of deposits and WEM products, including mortgages.
  • •Knowledge of banking/finance industry laws and regulations, consumer trends, competitor offerings, and economic/FX market developments.
  • •Strong presentation and sales skills, including objection handling under pressure, with good interpersonal and communication skills.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingWorking under pressureInterpersonal communicationCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn