Sr Tech Support Specialist - Engineering

Iberdrola
United States
Workplace: OnsiteFull timeUSD 38.41 - 50.06 hourlyFunction: Customer Support (Service Desk)Skills: ["Be agile","Collaborate and share","Focus to achieve results","Develop self and others"]

Develop and maintain CAD construction drawing packages for Berkshire Gas projects, including main/service tables, composite and compliance maps, and as-built records. Create and manage SAP work orders and estimates for marketing, construction, and dig-safe activities, including dig-safe ticket creation and pre-marking. Verify gas pipe flow pressures with GasCalc, maintain CAD libraries and standards, compile maps for assigned towns, and support stakeholders with mapping and drafting requests while training new engineering employees.

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FursaFursa
Iberdrola
Iberdrola
1 day ago

Sr Tech Support Specialist - Engineering

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Develop and maintain CAD construction drawing packages for Berkshire Gas projects, including main/service tables, composite and compliance maps, and as-built records. Create and manage SAP work orders and estimates for marketing, construction, and dig-safe activities, including dig-safe ticket creation and pre-marking. Verify gas pipe flow pressures with GasCalc, maintain CAD libraries and standards, compile maps for assigned towns, and support stakeholders with mapping and drafting requests while training new engineering employees.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Develop CAD construction drawing packages for main installation/retirement and services affected by projects.
  • •Create and maintain SAP work orders, job procedures, quotes, and service listings for street-level gas main projects.
  • •Compile leak survey CAD maps, composite maps with land base updates, and state compliance maps for assigned towns.
  • •Support dig-safe activities by creating dig-safe tickets, pre-marking projects, and producing requested gas utility information to external stakeholders.
  • •Maintain CAD libraries/standards, manage network drive storage of scanned and saved drawings, and train new engineering employees.

Pay and Benefits

Salary: USD 38.41 - 50.06 hourly

Key Requirements

  • •Create complete CAD construction drawing packages, including main installation/retirement and affected services.
  • •Create main and service tables for projects and draft job procedures.
  • •Confirm gas pipe flow pressures using GasCalc software.
  • •Use CAD and SAP to draft regulator stations and commercial meter sets and manage SAP work order estimates.
  • •Assist with training engineering employees in assembling projects in CAD and using Berkshire Gas standards.
Skills:Be agileCollaborate and shareFocus to achieve resultsDevelop self and others
Tech Stack:CADSAPGasCalcDigSafeZGServeMass DOTMass HighwayPEDA

Company Brief

Iberdrola
Iberdrola is a multinational electric utility focused on generation, distribution and commercialization of electricity, with significant investments in renewable energy, grid modernization and international power markets serving residential, commercial and industrial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bilbao, Spain
Founded: 1992
WebsiteLinkedIn