Implementation Manager - Spend/ERP

Airwallex
San Francisco
Workplace: HybridFull timeUSD 150,000 - 250,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Leadership","Problem-solving"]

Delivery Manager for complex client integrations in the Merchant Services space, orchestrating cross-functional teams from pre-sale to go-live. Own end-to-end project delivery, translate requirements into actionable plans, coordinate internal and external stakeholders, and ensure on-time, high-quality launches of payment integrations for enterprise partners.

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Airwallex
Airwallex
5 months ago

Implementation Manager - Spend/ERP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Delivery Manager for complex client integrations in the Merchant Services space, orchestrating cross-functional teams from pre-sale to go-live. Own end-to-end project delivery, translate requirements into actionable plans, coordinate internal and external stakeholders, and ensure on-time, high-quality launches of payment integrations for enterprise partners.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).
  • •Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
  • •Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
  • •Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.
  • •Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.

Pay and Benefits

Salary: USD 150,000 - 250,000 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •Bachelor’s degree in a related field.
  • •5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.
  • •5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).
  • •Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
  • •Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
Experience:5+ yearsFintechPayments
Education:Bachelor's
Skills:CommunicationStakeholder managementLeadershipProblem-solving
Tech Stack:APIs

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
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