Applied AI Engineer

Zello
Austin
Workplace: HybridFull timeFunction: Data Science & Machine LearningExperience: 2-5 yearsSkills: ["Communication","Problem-solving","Writing","Team collaboration"]

Join the AI & Data team at a high-growth, voice-first platform to take AI agents from prototype to production. You’ll ship production-grade Python-based agents, integrate them with Slack/Jira/HubSpot/Snowflake, monitor performance, and build reusable components while owning ongoing agent health and improvement.

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FursaFursa
Zello
Zello
4 months ago

Applied AI Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Join the AI & Data team at a high-growth, voice-first platform to take AI agents from prototype to production. You’ll ship production-grade Python-based agents, integrate them with Slack/Jira/HubSpot/Snowflake, monitor performance, and build reusable components while owning ongoing agent health and improvement.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Build AI agents and automations end-to-end: scope the use case, deploy, and maintain in production.
  • •Write production Python code that integrates LLM APIs into real workflows with proper logging and error handling.
  • •Connect AI tools with internal systems (Slack, Jira, HubSpot, Snowflake) via APIs and manage authentication and rate limits.
  • •Monitor deployed agents in production: track quality metrics, triage failures, and ship improvements based on usage data.
  • •Manage human reinforcement operations: review outputs, maintain feedback loops, and tune agent behavior based on reinforcement signals.

Key Requirements

  • •2-5 years of professional experience in software engineering, AI engineering, or a related technical role.
  • •Production Python experience with real-world tools, integrations, or shipped products.
  • •Practical understanding of LLM APIs, prompt construction, context management, and tool-use patterns.
  • •Experience integrating systems via APIs (authentication, rate limits, error handling) and building observable, monitorable deployments.
  • •Strong problem-solving, ability to decompose complex systems, and a habit of writing tests and monitoring post-deploy.
Experience:2-5 yearsAI engineeringSoftware engineeringProduction PythonLLM APIsAPIs
Skills:CommunicationProblem-solvingWritingTeam collaboration
Tech Stack:PythonLLM APIsSlackJiraHubSpotSnowflakeAPIs

Company Brief

Zello
Provides a push-to-talk (PTT) voice messaging platform and real-time communication apps for frontline teams and communities, enabling instant voice communication over cellular and Wi-Fi networks.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Austin, United States
Founded: 2007
WebsiteLinkedIn