Governance, Risk, and Compliance Manager - Privacy

Decagon
San Francisco
Workplace: OnsiteFull timeUSD 190,000 - 275,000 annuallyFunction: Legal, Risk & ComplianceExperience: 5+ yearsSkills: ["Attention to detail","Written communication","Verbal communication","Project management","Cross-functional collaboration"]

Own and advance the privacy program across global regulations and enterprise customer security engagements. You’ll run privacy operations end to end—data inventory, DSAR workflows, DPAs, retention, subprocessor onboarding, breach readiness, and privacy training—while partnering with Legal on data residency, DPIAs, and transfer impact assessments. This high-impact role supports enterprise compliance audits and improves security documentation as you scale conversational AI at massive scale.

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FursaFursa
Decagon
Decagon
2 days ago

Governance, Risk, and Compliance Manager - Privacy

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Last checked: 14 hours agoStatus: Live

Job Summary

Own and advance the privacy program across global regulations and enterprise customer security engagements. You’ll run privacy operations end to end—data inventory, DSAR workflows, DPAs, retention, subprocessor onboarding, breach readiness, and privacy training—while partnering with Legal on data residency, DPIAs, and transfer impact assessments. This high-impact role supports enterprise compliance audits and improves security documentation as you scale conversational AI at massive scale.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Improve and maintain the privacy program against ISO 27701, ISO 27018, HIPAA, GDPR, CCPA/CPRA and applicable US state laws.
  • •Run privacy program operations end to end: data inventory, DSAR intake and fulfillment, DPAs and cross-border transfer mechanisms, data retention schedule, subprocessor onboarding and public subprocessor list, breach notification readiness, and privacy training.
  • •Partner with Legal on data residency, subprocessor flow-downs, retention by data class, DPIAs and transfer impact assessments, owning day-to-day decisions.
  • •Manage security communications with customers to support compliance audits and closing enterprise deals.
  • •Collaborate with engineering and security teams to ensure technical privacy and security controls support enterprise trust requirements.

Pay and Benefits

Salary: USD 190,000 - 275,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental LeaveWellness StipendMeal Allowance

Key Requirements

  • •5+ years of GRC experience in high-growth SaaS or technology companies with direct responsibility for privacy compliance programs.
  • •Proven track record contributing to SOC 2, ISO 27001, or similar enterprise compliance certifications.
  • •Experience with data privacy regulations including CCPA, GDPR, and emerging AI governance frameworks.
  • •Strong project management skills coordinating cross-functional teams under tight deadlines.
  • •Excellent written and verbal communication skills to translate complex security concepts for diverse audiences.
Experience:5+ yearsSaaSTechnologyAI/MLHealthcareFinancial services
Skills:Attention to detailWritten communicationVerbal communicationProject managementCross-functional collaboration
Certifications:ISO 27701ISO 27018ISO 27001SOC 2HIPAAGDPRCCPA/CPRAPCI
Tech Stack:Google Cloud PlatformVantaDrataSecureFrame

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor