Customer Service Officer

Thales
Australia
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Skills: ["Communication","Active listening","Attention to detail","Relationship building","Health and safety commitment"]

Join the Explosive Ordnance Services team at the Darwin RAAF site as a Customer Service Officer / Inventory Coordinator. You’ll manage inventory functions using an electronic and manual stock control system while serving the Australian Defence Force as the first point of contact. The role also includes training staff, planning and controlling work activities, maintaining technical publications, building client relationships, and ensuring health and safety standards are met.

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FursaFursa
Thales
Thales
1 day ago

Customer Service Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Join the Explosive Ordnance Services team at the Darwin RAAF site as a Customer Service Officer / Inventory Coordinator. You’ll manage inventory functions using an electronic and manual stock control system while serving the Australian Defence Force as the first point of contact. The role also includes training staff, planning and controlling work activities, maintaining technical publications, building client relationships, and ensuring health and safety standards are met.
Location: Australia
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Manage inventory functions by operating the stock control computer system while providing customer service to the Australian Defence Force (ADF).
  • •Ensure accurate operation of electronic and manual inventory stock management systems.
  • •Instruct and train staff as required to maintain quality standards.
  • •Plan and control work activities, including resource allocation and time management.
  • •Maintain all Technical Publications relevant to the Inventory Office operations and build relationships with internal and external clients, while demonstrating health and safety commitment.

Pay and Benefits

Perks:Parental LeaveVeterans LeaveEmployee DiscountsGym Membership

Key Requirements

  • •Relevant experience in a similar environment.
  • •Excellent communication skills at all levels.
  • •Positive attitude with active listening and strong attention to detail.
  • •Knowledge of inventory management systems (desirable).
  • •Experience in Defence and/or Logistics environment (highly advantageous).
Experience:DefenceLogistics
Skills:CommunicationActive listeningAttention to detailRelationship buildingHealth and safety commitment
Tech Stack:Inventory stock management systemStock control computer system

Eligibility

Nationality:Australian
Security Clearance:Defence security clearance

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn