Enterprise Key Account Lead - TikTok Local Services

TikTok
Los Angeles
Full timeFunction: Administration & Executive AssistanceSkills: ["Strategic thinking","Data-driven decision-making","Stakeholder management","Communication","Collaboration"]

Own and scale relationships with the most strategic enterprise dine-in partners in TikTok Local Services. Lead and coach a team of Enterprise Account Managers, delivering enterprise revenue and growth outcomes for the dine-in vertical across complex, multi-location accounts. Act as a senior partner to HQ and executive stakeholders to drive adoption, expansion, and retention. Partner cross-functionally with Marketing, Product, and Sales Operations to improve processes and close performance gaps.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Enterprise Key Account Lead - TikTok Local Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and scale relationships with the most strategic enterprise dine-in partners in TikTok Local Services. Lead and coach a team of Enterprise Account Managers, delivering enterprise revenue and growth outcomes for the dine-in vertical across complex, multi-location accounts. Act as a senior partner to HQ and executive stakeholders to drive adoption, expansion, and retention. Partner cross-functionally with Marketing, Product, and Sales Operations to improve processes and close performance gaps.
Location: Los Angeles
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead and scale a team of Enterprise Account Managers for TikTok GO, including coaching, guidance, and mentorship.
  • •Own enterprise revenue and growth outcomes for the dine-in vertical, translating targets into operating plans and account strategies.
  • •Serve as a senior partner to enterprise merchants to drive adoption, expansion, and retention through executive stakeholder engagement.
  • •Collaborate cross-functionally with Marketing, Product, and Sales Operations to scale best practices and improve processes.
  • •Build and maintain an inclusive, high-performing team culture focused on ownership, collaboration, and continuous improvement.

Key Requirements

  • •Experienced in account management or client services roles, particularly with enterprise partners.
  • •People management experience leading and developing high-performing accounts or sales teams with measurable outcomes.
  • •Demonstrated success driving enterprise revenue growth, adoption, and client retention.
  • •Strong strategic thinking, operational rigor, and data-driven decision-making.
  • •Ability to collaborate cross-functionally to drive measurable client outcomes.
Skills:Strategic thinkingData-driven decision-makingStakeholder managementCommunicationCollaboration

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn