Customer Success Manager- Business Banking & Money Movement
U.S. Bancorp
Minneapolis, Chicago, Milwaukee, San Francisco, Denver, Columbus, Los Angeles
Workplace: HybridFull timeUSD 75,600 - 92,400 annuallyFunction: Customer Success & Account ManagementExperience: 1-4 yearsEducation: bachelorsSkills: ["Analytical thinking","Relationship management","Consultative selling","Presentation skills","Problem-solving"]Drive client adoption, retention, and growth for Business Banking & Money Movement digital banking solutions. Build trusted advisor relationships across the client lifecycle, own post-activation (Day 30+) engagement, and remove usage blockers to accelerate time-to-value. Monitor feature utilization and conduct trigger-based outreach to mitigate attrition and support renewals. Partner with Sales, Product, Operations, and Banking, sharing client insights to improve customer experience and identify expansion opportunities.
