Lead, Telesales

Delivery Hero
Dhaka
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Data analysis","Strategic planning","Coaching","Executive communication"]

Lead telesales operations in Bangladesh by owning sales strategy and quarterly target-setting, guiding a local team of telesales agents to drive vendor acquisition, activation, and upselling. Use analytics on productivity, funnel velocity, and conversion to diagnose underperformance and provide data-driven actions. Ensure fast partner onboarding and activation within SLAs, set performance standards through coaching, and coordinate with APAC stakeholders to align on regional goals.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Lead, Telesales

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead telesales operations in Bangladesh by owning sales strategy and quarterly target-setting, guiding a local team of telesales agents to drive vendor acquisition, activation, and upselling. Use analytics on productivity, funnel velocity, and conversion to diagnose underperformance and provide data-driven actions. Ensure fast partner onboarding and activation within SLAs, set performance standards through coaching, and coordinate with APAC stakeholders to align on regional goals.
Location: Dhaka
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Own the regional sales strategy and quarterly target-setting process aligned to market growth objectives.
  • •Analyze productivity, funnel velocity, and conversion trends to identify root causes and provide actionable solutions.
  • •Drive onboarding and activation execution for newly signed partners within strict SLAs, implementing tools and process updates.
  • •Cultivate a high-energy, resilient team culture using daily huddles, removing operational blockers, and managing partner escalations.
  • •Set and enforce performance standards through disciplined 1-on-1 coaching and continuous skill development; lead from the front in challenging sales situations.

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •5+ years of progressive experience in inside sales or business development, including at least 2 years leading a team in a high-growth, metric-driven environment.
  • •Strong data analysis and forecasting skills, with the ability to audit complex performance reports and support strategic planning.
  • •Expertise in sales process governance, including defining SOPs and managing quality control frameworks.
  • •Mandatory proficiency in enterprise CRMs (Salesforce) and high working knowledge of sales acceleration tools such as auto-dialers.
  • •Demonstrated success recruiting, training, and coaching sales talent, with strong executive communication skills.
Experience:Inside salesBusiness development
Skills:LeadershipData analysisStrategic planningCoachingExecutive communication
Languages:English
Tech Stack:SalesforceCRMAuto-dialers

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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