Healthcare Virtual Assistant - Freelance, Remote

Magic
Philippines
Workplace: RemoteFull timeUSD 7 - 7 hourlyFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Communication","Empathy","Organization","Reliability","Proactive follow-up"]

Support a behavioral health private practice by handling patient intake and scheduling, maintaining accurate records in the practice’s EHR (iCANotes mentioned), and drafting clinical-related documents. Manage insurance workflows including prior authorizations and claims submissions, with follow-ups on denied or rejected claims. Communicate with patients professionally and empathetically and help shape standardized intake processes and internal SOPs, coordinating with the practice owner as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Magic
Magic
1 day ago

Healthcare Virtual Assistant - Freelance, Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support a behavioral health private practice by handling patient intake and scheduling, maintaining accurate records in the practice’s EHR (iCANotes mentioned), and drafting clinical-related documents. Manage insurance workflows including prior authorizations and claims submissions, with follow-ups on denied or rejected claims. Communicate with patients professionally and empathetically and help shape standardized intake processes and internal SOPs, coordinating with the practice owner as needed.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

  • •Gather patient information, set up new patient charts, and schedule initial appointments.
  • •Process prior authorizations and submit/manage insurance claims, following up with insurance companies on denied or rejected claims.
  • •Draft patient-related documents such as diagnosis letters, ESA letters, and work-excuse letters, and maintain accurate records in the practice’s EHR.
  • •Support development of a standardized intake process and assist with internal policy/SOP creation.
  • •Communicate with patients professionally and empathetically and coordinate with the practice owner via WhatsApp, RingCentral, and Google Meet as needed.

Pay and Benefits

Salary: USD 7 hourly

Key Requirements

  • •Genuine, hands-on prior experience in a healthcare or medical setting.
  • •Experience with medical insurance processes, including claims submission and following up on denials/rejections.
  • •Experience with patient intake and/or medical documentation (charts, letters, records).
  • •Comfortable working in or learning an EHR system for daily data entry and recordkeeping.
  • •Professional written and verbal communication skills for direct patient interaction.
Experience:Healthcare
Skills:CommunicationEmpathyOrganizationReliabilityProactive follow-up
Tech Stack:EHRICANotesWhatsAppRingCentralGoogle MeetEHR system

Company Brief

Magic
Provides on‑demand dedicated virtual executive assistants and concierge services for businesses and executives, matching clients with trained remote assistants and AI-enabled support to handle administrative, sales, and personal tasks.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Revenue: USD 50M to 100M
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor