Float Personal Banker 1- Salinas

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Communication","Confidentiality","Judgment"]

Provide excellent customer care for daily consumer banking transactions, handling inquiries and resolving issues in line with bank policies. Build rapport with customers, answer questions, and maintain confidentiality while supporting office operations. Use retail product knowledge to uncover needs, refer customers to business partners, and track referral outcomes. Maintain risk ownership and ethical conduct, consistently meeting sales referral expectations while traveling within the market to other financial centers as needed.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Float Personal Banker 1- Salinas

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide excellent customer care for daily consumer banking transactions, handling inquiries and resolving issues in line with bank policies. Build rapport with customers, answer questions, and maintain confidentiality while supporting office operations. Use retail product knowledge to uncover needs, refer customers to business partners, and track referral outcomes. Maintain risk ownership and ethical conduct, consistently meeting sales referral expectations while traveling within the market to other financial centers as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide best-in-class customer satisfaction for daily transactions, inquiries, and problem resolution according to bank policies.
  • •Maintain confidentiality and perform risk accountability by identifying, assessing, managing, monitoring, and reporting risks.
  • •Maintain accurate daily balancing records and help find and correct outages with the platform team as needed.
  • •Develop rapport and knowledge of account ownership; answer questions and escalate complex issues to leadership as necessary.
  • •Uncover customer needs and complete selling and cross-selling referrals using tracking tools, meeting sales referral targets set by management.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •High school diploma/GED.
  • •2+ years of CSR experience, with knowledge of retail policies and procedures to perform duties with minimal supervision.
  • •Extensive cash handling requiring ability to perform advanced math functions and maintain accurate balancing records.
  • •Ability to communicate professionally with the public, including reading and writing well for oral and written communication.
  • •SAFE Act registration required at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:2+ yearsConsumer bankingRetail banking
Education:High School
Skills:Customer serviceProblem-solvingCommunicationConfidentialityJudgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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