Adidas

2 months ago

Specialist Customer Service DPC (Almaty, ALA, KZ)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Develop and manage a defined customer portfolio within Adidas' DPC, coordinating orders from entry to release and ensuring timely, accurate processing. Lead sales and operational planning, deliver excellent customer service, resolve inquiries, and align cross-functionally withSales, Finance, Logistics and Marketing to meet OTIF and financial targets.

Location: Almaty

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Excellent sales and operational planning capabilities.
•Ensure timely and accurate order entry and release of orders for processing.
•Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries.
•Review of order book to ensure customer requested delivery is achieved and support order book conversion and OTIF.
•Ensure accuracy of product information, stock availability, pricing, terms, routing, and any other specialty handling or services.

Key Requirements

•University degree in Business and Administration, Supply Chain or Logistics.
•Minimum 1-2 years of overall work experience in Customer Service, Order Fulfillment or Supply Chain.
•Superior attention to detail and accuracy.
•A high level of problem-solving ability.
•Excellent communication skills and a proven ability to develop long-lasting relationships.

Experience:1-2 yearsRetailFashionLogisticsConsumer goods

Education:Bachelor's in Business and Administration, Supply Chain or Logistics

Skills:CommunicationProblem-solvingAttention to detailRelationship-buildingTeamwork

Languages:RussianEnglish

Tech Stack:SAPMicrosoft Excel

Company Brief

Adidas

Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Herzogenaurach, Germany

Founded: 1949

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Adidas

2 months ago

Specialist Customer Service DPC (Almaty, ALA, KZ)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Almaty

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Excellent sales and operational planning capabilities.
•Ensure timely and accurate order entry and release of orders for processing.
•Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries.
•Review of order book to ensure customer requested delivery is achieved and support order book conversion and OTIF.
•Ensure accuracy of product information, stock availability, pricing, terms, routing, and any other specialty handling or services.

Key Requirements

•University degree in Business and Administration, Supply Chain or Logistics.
•Minimum 1-2 years of overall work experience in Customer Service, Order Fulfillment or Supply Chain.
•Superior attention to detail and accuracy.
•A high level of problem-solving ability.
•Excellent communication skills and a proven ability to develop long-lasting relationships.

Experience:1-2 yearsRetailFashionLogisticsConsumer goods

Education:Bachelor's in Business and Administration, Supply Chain or Logistics

Skills:CommunicationProblem-solvingAttention to detailRelationship-buildingTeamwork

Languages:RussianEnglish

Tech Stack:SAPMicrosoft Excel

Company Brief

Adidas

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Herzogenaurach, Germany

Founded: 1949

Glassdoor: 3.8

Website LinkedIn Glassdoor