Insomniac - Countdown SoCal NYE 2026 Seasonal Box Office Attendant

Live Nation Entertainment
United States
Workplace: OnsitePart timeUSD 16.5 - 19 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","De-escalation","Professional communication","Initiative","Attention to detail"]

Provide high-quality customer service at the box office and ticket resolution areas for Insomniac events. Assist patrons by using the Front Gate box office system, locating will-call orders, resolving ticket scanning issues, and accurately processing cash and credit card transactions via Front Gate POS. Maintain a professional, upbeat presence in a fast-paced environment, keep the area clean, provide event information, and escalate questions to supervisors while following safety procedures.

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Live Nation Entertainment
Live Nation Entertainment
1 day ago

Insomniac - Countdown SoCal NYE 2026 Seasonal Box Office Attendant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide high-quality customer service at the box office and ticket resolution areas for Insomniac events. Assist patrons by using the Front Gate box office system, locating will-call orders, resolving ticket scanning issues, and accurately processing cash and credit card transactions via Front Gate POS. Maintain a professional, upbeat presence in a fast-paced environment, keep the area clean, provide event information, and escalate questions to supervisors while following safety procedures.
Location: United States
Workplace: Onsite
Employment Type: Part time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Participate in training for the Front Gate box office system to assist patrons with ticket order needs.
  • •Verify will-call order details (name, email, and credit card) and distribute tickets properly.
  • •Resolve ticket scanning issues at the gate promptly and courteously.
  • •Administer cash and credit card transactions accurately using the Front Gate POS system.
  • •Provide event information, follow evacuation/safety procedures, and contact the supervisor for unanswered questions.
Travel: Medium travel

Pay and Benefits

Salary: USD 16.5 - 19 hourly

Key Requirements

  • •Sales and customer service-related work experience is preferred.
  • •Comfortable using a computer.
  • •Able to professionally interact with all levels of individuals and de-escalate situations.
  • •Must be able to successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • •Must maintain and carry a valid driver’s license at all times.
Skills:Customer serviceDe-escalationProfessional communicationInitiativeAttention to detail
Licenses:Valid driver's license
Tech Stack:Front Gate box office systemFront Gate POS systemCredit card transactionsCash transactionsComputer

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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