Birlasoft

3 weeks ago

Salesforce Business Analyst with Data 360 and OneCRM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Seasoned Salesforce Business Analyst to support enterprise CRM transformation across two connected initiatives: Salesforce Data 360 (Data Cloud) and OneCRM. Elicit and document requirements, translate into user stories and acceptance criteria, map as-is to to-be processes, support data unification and migration, and collaborate with solution architects to consolidate multiple Salesforce orgs into a unified model across Sales, Service, and commercial operations.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Elicit, analyze, and document business requirements through workshops, interviews, and process reviews with Veolia stakeholders across business units and regions.
•Translate business needs into detailed user stories, acceptance criteria, process flows, and functional specifications.
•Map and harmonize as-is vs. to-be processes as part of the OneCRM consolidation, identifying overlaps, gaps, and standardization opportunities.
•Partner with Solution Architects, Developers, and Admins to ensure requirements are correctly understood, designed, and built.
•Maintain and prioritize the product backlog with the Product Owner; participate in Agile ceremonies; support UAT and create user-facing documentation.

Key Requirements

•8+ years of business analysis experience, with 3+ years on Salesforce implementations.
•Hands-on experience as a BA on Sales Cloud and/or Service Cloud projects.
•Working knowledge of Salesforce Data Cloud / Data 360 concepts — data ingestion, data modeling, identity resolution, unified profiles, and insight activation.
•Strong grasp of the Salesforce data model (Accounts, Contacts, Opportunities, Cases) and configuration concepts (objects, fields, flows, security).
•Experience with CRM consolidation / multi-org or multi-business-unit programs and process standardization.

Experience:8+ yearsCrmEnterprise softwareSalesforce

Skills:Stakeholder managementFacilitationCommunicationAgileRequirements engineering

Tech Stack:SalesforceData CloudData 360OneCRMSales CloudService CloudAPIsMuleSoftETLJiraAzure DevOpsConfluence

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

3 weeks ago

Salesforce Business Analyst with Data 360 and OneCRM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Elicit, analyze, and document business requirements through workshops, interviews, and process reviews with Veolia stakeholders across business units and regions.
•Translate business needs into detailed user stories, acceptance criteria, process flows, and functional specifications.
•Map and harmonize as-is vs. to-be processes as part of the OneCRM consolidation, identifying overlaps, gaps, and standardization opportunities.
•Partner with Solution Architects, Developers, and Admins to ensure requirements are correctly understood, designed, and built.
•Maintain and prioritize the product backlog with the Product Owner; participate in Agile ceremonies; support UAT and create user-facing documentation.

Key Requirements

•8+ years of business analysis experience, with 3+ years on Salesforce implementations.
•Hands-on experience as a BA on Sales Cloud and/or Service Cloud projects.
•Working knowledge of Salesforce Data Cloud / Data 360 concepts — data ingestion, data modeling, identity resolution, unified profiles, and insight activation.
•Strong grasp of the Salesforce data model (Accounts, Contacts, Opportunities, Cases) and configuration concepts (objects, fields, flows, security).
•Experience with CRM consolidation / multi-org or multi-business-unit programs and process standardization.

Experience:8+ yearsCrmEnterprise softwareSalesforce

Skills:Stakeholder managementFacilitationCommunicationAgileRequirements engineering

Tech Stack:SalesforceData CloudData 360OneCRMSales CloudService CloudAPIsMuleSoftETLJiraAzure DevOpsConfluence

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn