Seasonal Store Advisor, Portland

On Holding
United States
Workplace: OnsiteSeasonalUSD 18.75 - 20.67 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Communication","Team-first spirit","Reliability","Accountability","Attention to detail"]

Deliver a premium, individualized in-store fan experience as a brand ambassador, mastering the Cloud CX Premium service model and executing the 5 Steps of Service. Support guests with elevated try-on rituals and personalized product education to address hesitations. Ensure premium visual standards, accurate inventory management, and smooth store operations. Collaborate with the team and engage the community to drive long-term brand loyalty.

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FursaFursa
On Holding
On Holding
2 days ago

Seasonal Store Advisor, Portland

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver a premium, individualized in-store fan experience as a brand ambassador, mastering the Cloud CX Premium service model and executing the 5 Steps of Service. Support guests with elevated try-on rituals and personalized product education to address hesitations. Ensure premium visual standards, accurate inventory management, and smooth store operations. Collaborate with the team and engage the community to drive long-term brand loyalty.
Location: United States
Workplace: Onsite
Employment Type: Seasonal
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized fan experience by mastering the Cloud CX philosophy and executing the 5 Steps of Service.
  • •Support guest interactions with elevated try-on rituals and personalized product education to resolve hesitations.
  • •Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management.
  • •Support community engagement and collaborative teamwork to help drive clear communication during shifts.
  • •Report to the Store Leader and demonstrate high-level service excellence with authenticity.

Pay and Benefits

Salary: USD 18.75 - 20.67 hourly

Key Requirements

  • •1+ years of experience in retail, hospitality, or customer-facing environments delivering a quality experience.
  • •A growth mindset with a passion for learning and resilience when learning new products or processes.
  • •Reliable and accountable with consistent performance and strict adherence to retail standard operating procedures.
  • •Strong communication skills and a team-first spirit, actively engaging and asking clarifying questions.
  • •Ability to work night shifts, weekends, and some holidays.
Experience:1+ yearsRetailHospitalityCustomer-facing
Skills:CommunicationTeam-first spiritReliabilityAccountabilityAttention to detail

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn