Senior Project Management Director-Retail Business Operations

Turner & Townsend
United States
Workplace: RemoteFull timeFunction: Business OperationsExperience: 12-15 yearsEducation: bachelorsSkills: ["Leadership","Communication","Presentation","Executive stakeholder management","Mentoring"]

Provide strategic leadership and operational oversight for a national retail real estate portfolio, bridging business strategy with program execution. Own operational planning, governance, performance management, and continuous improvement initiatives, partnering across Real Estate, Finance, Procurement, Insights, and Project Management. Build reporting frameworks and operational controls, identify risks and mitigations, lead business transformation from concept through implementation, and mentor operational leaders.

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Turner & Townsend
Turner & Townsend
1 day ago

Senior Project Management Director-Retail Business Operations

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Last checked: 6 hours agoStatus: Live

Job Summary

Provide strategic leadership and operational oversight for a national retail real estate portfolio, bridging business strategy with program execution. Own operational planning, governance, performance management, and continuous improvement initiatives, partnering across Real Estate, Finance, Procurement, Insights, and Project Management. Build reporting frameworks and operational controls, identify risks and mitigations, lead business transformation from concept through implementation, and mentor operational leaders.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Develop and implement business operations strategies supporting client objectives and organizational priorities.
  • •Lead operational planning, execution, governance, and performance management initiatives across the retail portfolio.
  • •Establish reporting frameworks, dashboards, and performance metrics to support business decision-making.
  • •Drive accountability and consistency through standardized processes, procedures, and operational controls.
  • •Lead high-impact projects and business transformation initiatives from concept through implementation, including mentoring operational leaders.

Key Requirements

  • •12-15 years of relevant experience (or equivalent combination of experience and education), with a Bachelor’s degree preferred.
  • •Demonstrated experience leading business operations, strategic initiatives, or enterprise-level programs.
  • •Strong knowledge of operational governance, business process improvement, and organizational effectiveness.
  • •Ability to analyze complex business and financial information to support strategic decision-making.
  • •Proven leadership experience in matrixed, cross-functional environments.
Experience:12-15 yearsRetailReal estateBusiness operationsProgram governanceBusiness transformation
Education:Bachelor's
Skills:LeadershipCommunicationPresentationExecutive stakeholder managementMentoring
Certifications:PMPLEED APCCM
Languages:English
Tech Stack:Microsoft Office

Company Brief

Turner & Townsend
Global professional services firm providing program, project and cost management, advisory and consulting services across property, infrastructure and natural resources sectors to public and private clients worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Leeds, United Kingdom
Founded: 1946
WebsiteLinkedIn