Relationship Manager

Fiserv
Washington, Oregon, Utah
Workplace: RemoteFull timeUSD 59,500 - 126,600Function: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship management","Strategic planning","Consultative selling","Negotiation","Forecasting"]

Drive growth for an assigned portfolio of government accounts on the Government Solutions team. Own account strategy and performance—client engagement, contract execution, retention, renewals, and revenue growth—while building senior-level relationships and coordinating internal teams to resolve complex client needs. Identify and advance expansion opportunities through consultative discovery, proposals, negotiation, and contracting. Manage pipeline and forecasting in the CRM and meet quota targets across the western US mountain states.

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FursaFursa
Fiserv
Fiserv
1 day ago

Relationship Manager

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Last checked: 14 hours agoStatus: Live

Job Summary

Drive growth for an assigned portfolio of government accounts on the Government Solutions team. Own account strategy and performance—client engagement, contract execution, retention, renewals, and revenue growth—while building senior-level relationships and coordinating internal teams to resolve complex client needs. Identify and advance expansion opportunities through consultative discovery, proposals, negotiation, and contracting. Manage pipeline and forecasting in the CRM and meet quota targets across the western US mountain states.
Location: Washington, Oregon, Utah
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own strategy and performance for an assigned portfolio of government accounts, including account planning, client engagement, contract execution, retention, renewals, revenue growth, profitability, and customer satisfaction.
  • •Serve as primary relationship lead for assigned clients and new logos, building senior-level relationships and coordinating internal resources to resolve complex client needs.
  • •Identify and advance expansion opportunities through consultative discovery, solution positioning, partnership with product and sales experts, proposal development, negotiation, and contracting.
  • •Lead pursuit activities for new state and local government accounts in the assigned geography, including prospecting, qualification, needs assessment, presentations, RFP responses, negotiations, and close.
  • •Maintain accurate account, pipeline, activity, and revenue information in the CRM and regularly evaluate and adjust account plans, priorities, and forecasts.
Travel: High travel

Pay and Benefits

Salary: USD 59,500 - 126,600
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementTuition AssistancePaid Leave

Key Requirements

  • •5+ years of experience in complex solution sales, relationship management, or client-facing business development with accountability for account strategies and plans.
  • •3+ years managing relationships with senior leaders or executive-level client stakeholders.
  • •Experience managing an account portfolio including contract renewals, retention, revenue growth, and identifying expansion opportunities.
  • •Experience using customer relationship management tools to document activity, manage pipeline, forecast revenue, and track performance against sales targets.
  • •Bachelor’s degree or an equivalent combination of education, work, and/or military experience.
Experience:5+ yearsFintechPaymentsGovernmentPublic sectorSolution sales
Education:Bachelor's
Skills:Relationship managementStrategic planningConsultative sellingNegotiationForecasting
Tech Stack:CRMCustomer relationship management system

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn