Applied AI Architect

OpenAI
Delhi, India
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Presentation","Problem-solving","Collaboration","Customer relationship management"]

Seeking a Solutions Engineer to partner with customers and ensure tangible business value from OpenAI models via ChatGPT and the OpenAI API. You’ll work with senior stakeholders to define AI strategy, identify high-value use cases, demonstrate solutions, address security/compliance questions, and collaborate with Sales/GRC to deliver a seamless pre-sales experience across India (Delhi, Mumbai, Bengaluru) in a hybrid setup.

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FursaFursa
OpenAI
OpenAI
9 months ago

Applied AI Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Seeking a Solutions Engineer to partner with customers and ensure tangible business value from OpenAI models via ChatGPT and the OpenAI API. You’ll work with senior stakeholders to define AI strategy, identify high-value use cases, demonstrate solutions, address security/compliance questions, and collaborate with Sales/GRC to deliver a seamless pre-sales experience across India (Delhi, Mumbai, Bengaluru) in a hybrid setup.
Location: Delhi, India
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Deliver an exceptional pre-sales customer experience by articulating value propositions, clarifying requirements, and addressing product questions.
  • •Demonstrate how the ChatGPT business product can solve customers’ business needs through demos, use-case scoping, and proofs of concept.
  • •Serve as the first line of defense for security and compliance questions, guiding customers to relevant resources and escalating complex requirements.
  • •Create and maintain documentation, guides, and FAQs discovered during the pre-sales process.
  • •Develop and nurture strong customer relationships throughout evaluation and purchasing, and relay customer feedback to product teams.

Pay and Benefits

Perks:Relocation

Key Requirements

  • •7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably with a technical enterprise product.
  • •Strong track record of delivering and scaling a superior pre-sales customer experience.
  • •Experience providing security and compliance support with knowledge of IT security principles for technical B2B SaaS products.
  • •Excellent presentation and communication skills, especially with executives and leaders.
  • •Willingness to learn, adapt, and prioritize across multiple projects to drive customer success.
Experience:7+ yearsEnterprisePre-salesSaaS
Skills:CommunicationPresentationProblem-solvingCollaborationCustomer relationship management
Tech Stack:OpenAI APIChatGPTSecurityCompliance

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor