Citizens Teller - Bilingual - Spanish

Citizens Bank
Providence
Workplace: OnsiteFull timeUSD 21+ hourlyFunction: Data Analytics & Business IntelligenceExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Communication","Listening","Problem-solving","Relationship building"]

Greet customers in the branch and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and solutions to support customers’ financial goals, while answering questions and connecting them with Bankers for next steps. Follow all cash-handling, state/local laws, and bank policies to deliver exceptional service and build long-term customer relationships.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller - Bilingual - Spanish

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Greet customers in the branch and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and solutions to support customers’ financial goals, while answering questions and connecting them with Bankers for next steps. Follow all cash-handling, state/local laws, and bank policies to deliver exceptional service and build long-term customer relationships.
Location: Providence
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the lobby and assist with completing transactions using technology such as mobile apps and ATMs.
  • •Provide personalized advice and solutions to help customers achieve financial goals.
  • •Answer questions and address concerns, educating customers on products and benefits.
  • •Follow cash handling, state and local laws, and all financial policies and procedures.
  • •Refer customers to Bankers for next steps to support long-term relationships.

Pay and Benefits

Salary: USD 21 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills, with the ability to ask questions and identify customer needs.
  • •Customer-centric mindset and ability to problem solve and provide solutions.
Experience:1+ years
Education:High School
Skills:Customer focusCommunicationListeningProblem-solvingRelationship building
Languages:Spanish
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website