Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer-focused","Relationship building","Problem-solving","Adaptability","Continuous improvement"]

Coordinate and manage the rental experience for contractors and construction customers in Houma. You’ll respond to inbound leads, guide customers through the EquipmentShare rental process, build and maintain relationships to expand the customer base, and ensure customers are satisfied by promptly resolving inquiries and issues. Use EquipmentShare’s proprietary T3 technology to stay current on equipment details, improve customer experience, and help drive market share growth.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Coordinate and manage the rental experience for contractors and construction customers in Houma. You’ll respond to inbound leads, guide customers through the EquipmentShare rental process, build and maintain relationships to expand the customer base, and ensure customers are satisfied by promptly resolving inquiries and issues. Use EquipmentShare’s proprietary T3 technology to stay current on equipment details, improve customer experience, and help drive market share growth.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and ongoing support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced growing company and continuously learn EquipmentShare products and services.
  • •Care and listening skills focused on solving customers’ problems.
Education:High School
Skills:Customer-focusedRelationship buildingProblem-solvingAdaptabilityContinuous improvement
Tech Stack:Proprietary T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn