Principal, Business Operations - Pro

Kraken
United States
Workplace: RemoteFull timeUSD 110,400 - 220,800 annuallyFunction: Business OperationsExperience: 5-7 yearsSkills: ["Project management","Communication","Organizational","Data-driven","Stakeholder management"]

Build operating rhythms for the Pro organization by setting up reviews, forums, and dashboards that keep priorities aligned. Lead cross-functional initiatives across Spot, Margin, Derivatives, and Infrastructure—from scoping to early execution—while tracking KPIs, surfacing risks, and coordinating roadmap planning. Serve as the first line of intake for inbound requests, identify operational bottlenecks, and partner with Compliance and Legal to improve product experience.

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Kraken
Kraken
2 days ago

Principal, Business Operations - Pro

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Build operating rhythms for the Pro organization by setting up reviews, forums, and dashboards that keep priorities aligned. Lead cross-functional initiatives across Spot, Margin, Derivatives, and Infrastructure—from scoping to early execution—while tracking KPIs, surfacing risks, and coordinating roadmap planning. Serve as the first line of intake for inbound requests, identify operational bottlenecks, and partner with Compliance and Legal to improve product experience.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Build operating rhythms, reviews, and forums to keep the Pro org aligned and focused on priorities.
  • •Lead and deliver cross-functional projects that are critical to Pro’s success.
  • •Support leadership with decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.
  • •Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.
  • •Act as first line of intake for inbound requests, triage them, and ensure accountability through follow-through.

Pay and Benefits

Salary: USD 110,400 - 220,800 annually
Equity and Bonus:Equity

Key Requirements

  • •5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar roles with measurable impact.
  • •Strong project management skills to bring structure to ambiguity and drive initiatives from 0→1.
  • •Ability to interpret dashboards, KPIs, and financial/operational metrics to drive insight.
  • •Excellent communication across audiences, from execs to cross-functional individual contributors.
  • •Experience collaborating across product, engineering, compliance, legal, finance, and marketing.
Experience:5-7 yearsBizOpsProduct OpsStrategyConsultingCrypto
Skills:Project managementCommunicationOrganizationalData-drivenStakeholder management

Company Brief

Kraken
Kraken (Payward, Inc.) is a global cryptocurrency exchange and financial infrastructure provider offering spot and derivatives trading, staking, custody, tokenized assets and institutional services to retail and institutional clients.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor