Patient Services Coordinator - 38

CARE Medical
Riyadh
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: associatesSkills: ["Customer service","Tact","Courtesy","Interpersonal skills","Communication","Confidentiality","High energy"]

Ensure excellent patient service by coordinating fast, accurate processing and communication for staff, patients, and visitors. Interview patients for registration/admission data entry into HIS, verify identity, manage medical record requests and invoicing, and support admission/transfer/discharge workflows when assigned. Coordinate pre-approval and cash deposits for elective procedures, handle claims/billing coordination, schedule next-visit appointments, and provide clerical support while maintaining confidentiality and patient rights.

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FursaFursa
CARE Medical
CARE Medical
1 month ago

Patient Services Coordinator - 38

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Ensure excellent patient service by coordinating fast, accurate processing and communication for staff, patients, and visitors. Interview patients for registration/admission data entry into HIS, verify identity, manage medical record requests and invoicing, and support admission/transfer/discharge workflows when assigned. Coordinate pre-approval and cash deposits for elective procedures, handle claims/billing coordination, schedule next-visit appointments, and provide clerical support while maintaining confidentiality and patient rights.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Provide superior quality, compassion, and understanding to every patient during their journey at CARE hospitals and clinics.
  • •Interview patients and ensure complete, accurate, and timely registration/admission data entry in HIS, in English and Arabic.
  • •Verify patient identity before creating files/medical records, handle requests, and issue invoices.
  • •Support patient admission, transfer, and discharge in HIS if assigned in ADT/ER registration.
  • •Coordinate pre-approval and cash deposits for elective procedures, collect/submission of cash, coordinate with claims/billing, schedule next-visit appointments, and handle telephone enquiries.

Key Requirements

  • •Diploma/college graduate.
  • •Minimum 2 years of experience in a similar position, preferably in a healthcare facility.
  • •Customer service / patient experience course is required.
  • •Strong written and oral communication skills in Arabic and English.
  • •Good communication & interpersonal skills, computer literacy, and awareness of patient rights and responsibilities.
Experience:Healthcare
Education:Associate's
Skills:Customer serviceTactCourtesyInterpersonal skillsCommunicationConfidentialityHigh energy
Languages:ArabicEnglish
Tech Stack:HISADTER

Company Brief

CARE Medical
Provides medical care and healthcare services in Saudi Arabia, likely including patient consultations, clinical support, and related healthcare offerings through its local medical brand and online presence.
Industry: Healthcare Providers
Headquarters: Riyadh, Saudi Arabia
Website