Professional Services Engineer

Fortinet
Santa Clara, Sunnyvale
Workplace: RemoteFull timeUSD 166,000 - 203,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Troubleshooting","Communication","Presentation","Analytical problem-solving","Collaboration","Self-driven"]

Serve as a Professional Services consultant assigned to an end user to plan and execute daily activities for Fortinet product operations and support. Assist client staff with day-to-day operation, build methods of procedure for migrations and upgrades, create test plans for new features/releases, verify configurations and best practices, and evaluate interoperability across connected devices. Provide training and knowledge transfer while troubleshooting and resolving—or escalating—issues in a timely manner.

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Fortinet
Fortinet
4 days ago

Professional Services Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Serve as a Professional Services consultant assigned to an end user to plan and execute daily activities for Fortinet product operations and support. Assist client staff with day-to-day operation, build methods of procedure for migrations and upgrades, create test plans for new features/releases, verify configurations and best practices, and evaluate interoperability across connected devices. Provide training and knowledge transfer while troubleshooting and resolving—or escalating—issues in a timely manner.
Location: Santa Clara, Sunnyvale
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Assist client staff with day-to-day Fortinet products operation and support
  • •Develop methods of procedure (MOPs) for migrations, upgrades, and updates
  • •Develop test plans and test new features and/or releases
  • •Verify configurations, implement best practices, and perform interoperability evaluations
  • •Provide training and knowledge transfer to client staff while resolving or escalating issues in a timely fashion

Pay and Benefits

Salary: USD 166,000 - 203,000 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveSick Time

Key Requirements

  • •7+ years experience in LAN/WAN/Internet consulting, support and/or administration
  • •5+ years experience with Network Security products
  • •2+ years experience with Fortinet products
  • •Strong understanding of security and networking principles and technologies (switching, routing, load balancing, WiFi; firewall, IPS, VPN, antivirus, anti-spam, web filtering, application control)
  • •Excellent troubleshooting and communication skills, with experience working independently and in a team and traveling as needed
Experience:7+ years
Education:Bachelor's
Skills:TroubleshootingCommunicationPresentationAnalytical problem-solvingCollaborationSelf-driven
Tech Stack:LAN/WANInternetSwitchingRoutingLoad BalancingWiFiFirewallIPSVPNAntivirusAntiSpamWeb FilteringApplication ControlNetwork Security Infrastructure

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn