Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Analyzing sales data","Conflict resolution","Coaching","Team accountability"]

Lead the sales floor at a Coach retail location, maintaining a strong leadership presence to drive sales targets and deliver an exceptional customer experience. Serve as a brand ambassador, implement company initiatives, and support day-to-day store operations. Monitor and analyze sales data to recommend improvements, coach the team on clienteling strategies, and support recruiting, interviewing, training, and performance feedback while enforcing company and store policies.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the sales floor at a Coach retail location, maintaining a strong leadership presence to drive sales targets and deliver an exceptional customer experience. Serve as a brand ambassador, implement company initiatives, and support day-to-day store operations. Monitor and analyze sales data to recommend improvements, coach the team on clienteling strategies, and support recruiting, interviewing, training, and performance feedback while enforcing company and store policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador, embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, and recommend improvements to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, and training as needed; provide feedback and hold the team accountable to achieve individual and business goals.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry/move at least 25 pounds, and occasionally up to 50 pounds.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Adhere to and enforce company policies and store operational procedures.
  • •Provide HR and conflict-resolution support to the team when the leadership team is absent.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationAnalyzing sales dataConflict resolutionCoachingTeam accountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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