Senior Software Engineer, AI Developer Experience

Decagon
San Francisco
Workplace: OnsiteFull timeUSD 250,000 - 330,000 annuallyFunction: Software EngineeringExperience: 4+ yearsSkills: ["Communication","Collaboration","Problem-solving"]

Senior Software Engineer to build and evolve an internal developer platform, focusing on CI/CD, release automation, observability standards, and platform tooling. You’ll reduce build times and flaky tests, create paved roads for service deployment, and raise operability by default, shaping developer workflows for faster, safer engineering at a leading AI-driven platform.

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FursaFursa
Decagon
Decagon
6 months ago

Senior Software Engineer, AI Developer Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Senior Software Engineer to build and evolve an internal developer platform, focusing on CI/CD, release automation, observability standards, and platform tooling. You’ll reduce build times and flaky tests, create paved roads for service deployment, and raise operability by default, shaping developer workflows for faster, safer engineering at a leading AI-driven platform.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Identify workflow bottlenecks (build/test/release/local dev) and build tools that measurably reduce toil.
  • •Create and maintain “golden paths” like service templates, CLIs, libraries, and automation that teams rely on.
  • •Design reusable CI pipelines and deployment workflows that are fast, safe, and easy to adopt across teams.
  • •Improve reliability of builds and tests (flake reduction, hermeticity, caching) and drive down cycle time.
  • •Support progressive delivery patterns (canary / blue-green) and safe rollback mechanisms.

Pay and Benefits

Salary: USD 250,000 - 330,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveMeal Allowance

Key Requirements

  • •4+ years building production software with meaningful experience in platform / devtools / infrastructure (or adjacent SRE/release engineering)
  • •Strong coding ability in at least one systems/productivity language (e.g., Python, TypeScript/JS), and comfort building developer-facing tooling (CLIs, libraries, automation)
  • •Hands-on experience with CI/CD systems and designing pipelines that are scalable and reusable across many repos/services
  • •Practical experience with observability in production systems (instrumentation, alerting, dashboards, incident response)
  • •Comfort with containers and modern cloud infrastructure (e.g., Docker/Kubernetes and related tooling)
Experience:4+ yearsPlatformDevtoolsInfrastructureSRERelease engineering
Skills:CommunicationCollaborationProblem-solving
Languages:English
Tech Stack:PythonTypeScriptCI/CDDockerKubernetes

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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