Senior Product Manager - AI Agent Platform

Lucidya
Riyadh
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["Discovery","Prioritization","Communication","Decision-making","Adaptability"]

Own the end-to-end lifecycle for an AI Agent platform that automates and elevates customer interactions. Lead roadmap planning, define scope and success metrics, and drive continuous discovery with clients and internal stakeholders. Partner with engineering, design, and AI leaders to deliver high-impact features, translate feedback into improvements, and prioritize integrations and agent capabilities. Track KPIs and performance to continuously improve product-market fit.

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FursaFursa
Lucidya
Lucidya
4 months ago

Senior Product Manager - AI Agent Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own the end-to-end lifecycle for an AI Agent platform that automates and elevates customer interactions. Lead roadmap planning, define scope and success metrics, and drive continuous discovery with clients and internal stakeholders. Partner with engineering, design, and AI leaders to deliver high-impact features, translate feedback into improvements, and prioritize integrations and agent capabilities. Track KPIs and performance to continuously improve product-market fit.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own and drive the AI Agent platform product roadmap aligned to business goals and client needs.
  • •Lead ongoing discovery with customers and internal stakeholders to validate and refine product direction.
  • •Define product scope, releases, and success metrics; monitor agent performance post-launch and improve continuously.
  • •Translate client feedback into actionable product improvements and collaborate with AI engineers on agent use cases and capabilities.
  • •Identify and prioritize third-party and internal integrations, stay current on industry trends, and define product specifications/user stories.

Key Requirements

  • •5+ years as a Product Manager in B2B SaaS environments.
  • •Experience building AI-enabled product features (AI-powered products preferred, not AI model development).
  • •Native Arabic speaker with professional proficiency in English.
  • •Strong discovery skills to extract actionable insights from client feedback.
  • •Comfort working with engineering teams and understanding technical concepts, with excellent communication across stakeholders.
Experience:5+ yearsB2B SaaSAI-powered productsCustomer experience (CXM)
Skills:DiscoveryPrioritizationCommunicationDecision-makingAdaptability
Languages:ArabicEnglish

Company Brief

Lucidya
Provides an Arabic-first customer experience and social listening platform that helps brands monitor conversations, analyze sentiment, and manage customer interactions across digital channels using AI-driven insights.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Riyadh, Saudi Arabia
Founded: 2016
WebsiteLinkedIn