Alternance - IT Support (H/F)
Pernod Ricard
Paris
Workplace: HybridContractFunction: IT Support & HelpdeskSkills: ["Customer service","Problem-solving","Analysis","Curiosity","Communication"]Support and assist internal users by managing IT tickets, troubleshooting issues, and installing office hardware. Help colleagues with Microsoft 365 usage (OneDrive for Business, SharePoint Online, OneNote) and basic Office 365 administration. Contribute to back-office administration tasks including Active Directory and SCCM/Windows 10 imaging, reporting, and managing conference/printing issues. Work in Paris with partial telework (2 days/week).

