Feld Entertainment

2 months ago

Concession & Retail Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and manage traveling concessions and retail operations for a touring show, directing a staff of about 20 and local vendors to maximize sales, maintain high customer service, and ensure inventory control, health and safety, and financial reporting across multiple locations.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Manager level

Key Responsibilities

•Lead and manage a traveling staff of 20 employees and local vendors to achieve the highest sales while providing excellent customer service.
•Oversee tour inventory, reporting, financials, communication, and day-to-day operations while traveling with the show.
•Develop and train sales and support staff to deliver 5 Star Service and ensure adherence to policies and standards.
•Ensure health and safety standards are followed at all locations, including food service compliance and permits as needed.
•Monitor budgets and financial performance, coordinate with treasury on banking issues, and ensure timely reporting.

Travel: Extensive travel

Key Requirements

•Bachelor’s Degree or equivalent experience.
•2+ years Retail Sales management of 20+ associates.
•2+ years in a customer service-oriented environment.
•Valid Driver’s license.
•Experience in food service (Food Handler or Food Manager Certification a plus).

Experience:2+ years

Education:Bachelor's

Skills:Customer serviceStaff trainingLeadershipInterpersonal skillsCommunication

Certifications:Food HandlerFood Manager

Languages:English

Tech Stack:Microsoft Office

Company Brief

Feld Entertainment

Produces and promotes large-scale live family entertainment touring shows, including Monster Jam, Disney On Ice (under license), and other arena and stadium events, delivering ticketed live experiences worldwide.

Industry: Events & Live Entertainment

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Palmetto, United States

Founded: 1967

Website LinkedIn

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Feld Entertainment

2 months ago

Concession & Retail Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Manager level

Key Responsibilities

•Lead and manage a traveling staff of 20 employees and local vendors to achieve the highest sales while providing excellent customer service.
•Oversee tour inventory, reporting, financials, communication, and day-to-day operations while traveling with the show.
•Develop and train sales and support staff to deliver 5 Star Service and ensure adherence to policies and standards.
•Ensure health and safety standards are followed at all locations, including food service compliance and permits as needed.
•Monitor budgets and financial performance, coordinate with treasury on banking issues, and ensure timely reporting.

Travel: Extensive travel

Key Requirements

•Bachelor’s Degree or equivalent experience.
•2+ years Retail Sales management of 20+ associates.
•2+ years in a customer service-oriented environment.
•Valid Driver’s license.
•Experience in food service (Food Handler or Food Manager Certification a plus).

Experience:2+ years

Education:Bachelor's

Skills:Customer serviceStaff trainingLeadershipInterpersonal skillsCommunication

Certifications:Food HandlerFood Manager

Languages:English

Tech Stack:Microsoft Office

Company Brief

Feld Entertainment

Industry: Events & Live Entertainment

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Palmetto, United States

Founded: 1967

Website LinkedIn