Department Manager

Apparel Group
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Leadership","Communication","Organizational skills","Security awareness"]

Lead day-to-day retail performance by ensuring staff deliver the highest levels of customer service and are equipped with current product, fashion and trend knowledge. Support the Store Manager with profitable store operations and step in with end-to-end responsibility when they’re absent. Drive repeat sales by promoting the Club Apparel Loyalty Program, maintain visual merchandising standards, and provide feedback on employees and products while overseeing store security and administration.

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FursaFursa
Apparel Group
Apparel Group
1 year ago

Department Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead day-to-day retail performance by ensuring staff deliver the highest levels of customer service and are equipped with current product, fashion and trend knowledge. Support the Store Manager with profitable store operations and step in with end-to-end responsibility when they’re absent. Drive repeat sales by promoting the Club Apparel Loyalty Program, maintain visual merchandising standards, and provide feedback on employees and products while overseeing store security and administration.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Ensure retail staff deliver the highest levels of customer service to maximize sales.
  • •Assist the Store Manager in efficient and profitable store operations following company policies and procedures.
  • •Take end-to-end store responsibility in the Store Manager’s absence.
  • •Promote the Club Apparel Loyalty Program to drive repeat sales and provide suggestive selling to customers.
  • •Oversee store administration through regular audits, manage roster/leave/grievances, maintain visual merchandising standards, and ensure security vigilance.

Key Requirements

  • •Must be fashionable, well-groomed, and possess updated product knowledge to minimize stock loss.
  • •Maintain knowledge of new product, trends, and fashion directives to anticipate customer needs.
  • •Ensure retail staff can deliver the highest levels of customer service for maximizing sales.
  • •Manage daily roster, leave, and grievances of retail staff.
  • •Must be physically fit to stand for extended hours and perform heavy lifting.
Experience:RetailFashion
Skills:Customer serviceLeadershipCommunicationOrganizational skillsSecurity awareness

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn