Lead Supervisor I-1

Tapestry
Atlanta
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Data-informed decision-making","Conflict resolution","Accountability","Coaching","Interpersonal savvy","Communication","Learning agility"]

Lead and coach the store team on the sales floor to achieve targets and deliver exceptional customer experiences. Serve as a brand ambassador for Coach values, implementing company initiatives and supporting day-to-day operations. Use sales data to spot trends, recommend improvements, and drive performance through recruiting, interviewing, training, feedback, and accountability. Provide HR and conflict-resolution support when leadership is absent, while enforcing policies and maintaining an inclusive, customer-centric culture.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I-1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and coach the store team on the sales floor to achieve targets and deliver exceptional customer experiences. Serve as a brand ambassador for Coach values, implementing company initiatives and supporting day-to-day operations. Use sales data to spot trends, recommend improvements, and drive performance through recruiting, interviewing, training, feedback, and accountability. Provide HR and conflict-resolution support when leadership is absent, while enforcing policies and maintaining an inclusive, customer-centric culture.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness while leading implementation of company initiatives.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training; provide feedback and guidance to improve individual performance and hold the team accountable.
  • •Provide HR and conflict resolution support to the team and in-district partners in absence of the leadership team.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Ability to bend, reach, stretch, and regularly lift/carry at least 25 pounds, occasionally up to 50 pounds, and maneuver the sales floor/stockroom.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed to develop the team.
  • •Adhere to and enforce team compliance with company policies and store operational procedures.
Experience:1+ yearsRetailSalesCustomer experience
Skills:LeadershipCustomer focusCollaborationData-informed decision-makingConflict resolutionAccountabilityCoachingInterpersonal savvyCommunicationLearning agility

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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