Field Service Specialist

Salesforce
London
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 7+ yearsEducation: bachelorsSkills: ["Executive presence","Technical leadership","Strategic thinking","Risk assessment","Customer advocacy"]

Serve as the strategic driver for complex Field Service deal execution by translating customer business requirements into solution architectures and roadmaps. Own technical vision across scheduling, asset management, and mobile capabilities, leading technical design sessions and executive-level demos. Provide competitive positioning, actionable recommendations, and handle technical due diligence and risk assessment to prove how Salesforce Field Service & Operations deliver measurable business value.

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FursaFursa
Salesforce
Salesforce
2 months ago

Field Service Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Serve as the strategic driver for complex Field Service deal execution by translating customer business requirements into solution architectures and roadmaps. Own technical vision across scheduling, asset management, and mobile capabilities, leading technical design sessions and executive-level demos. Provide competitive positioning, actionable recommendations, and handle technical due diligence and risk assessment to prove how Salesforce Field Service & Operations deliver measurable business value.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Align Field Service capabilities to customer business outcomes by understanding their technology landscape.
  • •Translate complex requirements into solution architectures and roadmaps leveraging Field Service, assets, and mobile capabilities.
  • •Lead technical design sessions by designing and documenting domain workflows and architectures aligned to customer objectives.
  • •Present executive-level product demonstrations and communicate Field Service value and differentiation to key stakeholders.
  • •Manage end-to-end proof of value through demos, technical due diligence, and risk management for complex mobile and scheduling deployments.

Key Requirements

  • •7+ years in enterprise software pre-sales, solution consulting, or technical architecture focused on field service, asset management, or mobile workforce solutions.
  • •Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field (or equivalent practical experience).
  • •Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
  • •Proven ability to architect and present end-to-end solution designs for complex enterprise deployments.
  • •Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps.
Experience:7+ yearsEnterprise softwareField serviceMobile workforce
Education:Bachelor's in Computer Science, Engineering, Information Systems, Business, or related field
Skills:Executive presenceTechnical leadershipStrategic thinkingRisk assessmentCustomer advocacy
Certifications:Salesforce Field Service ConsultantSalesforce Application ArchitectSalesforce System Architect
Tech Stack:SalesforceSalesforce Field Service (FSL)AgentforceSchedulingResource and asset managementMobile technologiesAPIsMiddlewareIoTMobile workforce solutions

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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Glassdoor: 4.1
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