Business Director - PULSE ATM Experience

Discover Financial
Houston, Virginia, Richmond, Chicago, New York, Illinois
Full timeUSD 209,500 - 239,100 annuallyFunction: Executive & General ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Strategic leadership","People leadership","Mentoring","Executive communication","Data-driven problem solving"]

Define the strategic roadmap for ATM products and lead transformation of the global cardholder experience within PULSE. Own proactive operational procedures, partner governance, and monitoring to drive seamless issue remediation. Collaborate across IT, Sales, Operations, and Finance to harmonize priorities, optimize the ATM locator experience, and use data-driven insights to improve profitability, risk performance, and delivery execution. Includes leading analysts and driving multiple concurrent programs.

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FursaFursa
Discover Financial
Discover Financial
1 week ago

Business Director - PULSE ATM Experience

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Last checked: 4 hours agoStatus: Live

Job Summary

Define the strategic roadmap for ATM products and lead transformation of the global cardholder experience within PULSE. Own proactive operational procedures, partner governance, and monitoring to drive seamless issue remediation. Collaborate across IT, Sales, Operations, and Finance to harmonize priorities, optimize the ATM locator experience, and use data-driven insights to improve profitability, risk performance, and delivery execution. Includes leading analysts and driving multiple concurrent programs.
Location: Houston, Virginia, Richmond, Chicago, New York, Illinois
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Develop business strategies to drive growth, profitability, and competitive success under shifting consumer and regulatory demands.
  • •Lead and manage multiple analysts; coach and mentor associates to develop and retain talent.
  • •Develop and implement product and pricing strategies, including product-level data modeling and analytics.
  • •Drive improvements in credit performance by linking future credit trend drivers to historical behavior, building risk models, and testing hypotheses.
  • •Manage and sequence delivery of business intent by building requirements and executing against product strategy across multiple concurrent programs.

Pay and Benefits

Salary: USD 209,500 - 239,100 annually

Key Requirements

  • •Bachelor’s degree.
  • •At least 4 years of experience performing quantitative analysis.
  • •At least 4 years of experience performing qualitative analysis.
  • •At least 2 years of experience performing people management.
  • •At least 2 years of experience performing project management.
Experience:4+ yearsFinancial servicesConsulting
Education:Bachelor's
Skills:Strategic leadershipPeople leadershipMentoringExecutive communicationData-driven problem solving

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn