Flex Relationship Manager

Discover Financial
Phoenix
Workplace: OnsiteFull timeUSD 66,700 - 76,100 annuallyFunction: Customer Success & Account ManagementSkills: ["Relationship building","Strategic thinking","Communication","Customer service","Collaboration"]

Build and maintain strong relationships with 60–80 auto dealerships by partnering with dealers and outside sales managers to support Capital One Auto Finance. Serve as the first line of contact for underwriting and funding issues, review underwriting structure, and guide deals through to funding. Use proactive phone communication, set deals/goals, and adjust plans throughout the month while collaborating with peers to achieve operational alignment.

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Discover Financial
Discover Financial
3 weeks ago

Flex Relationship Manager

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Last checked: 3 hours agoStatus: Live

Job Summary

Build and maintain strong relationships with 60–80 auto dealerships by partnering with dealers and outside sales managers to support Capital One Auto Finance. Serve as the first line of contact for underwriting and funding issues, review underwriting structure, and guide deals through to funding. Use proactive phone communication, set deals/goals, and adjust plans throughout the month while collaborating with peers to achieve operational alignment.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Cultivate stellar relationships with dealerships.
  • •Create deals and goals with dealerships over the phone to optimize communication.
  • •Review underwriting structure for Capital One Auto Finance (COAF).
  • •Guide deals in-house for funding.
  • •Partner with peers to achieve operational alignment and mutual objectives.

Pay and Benefits

Salary: USD 66,700 - 76,100 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience in Financial Services or Business to Business Sales.
  • •Preferred: Bachelor’s Degree in Business.
  • •Preferred: 2+ years experience in Auto Finance.
  • •Preferred: 2+ years experience in Customer Relations or 5+ years experience in Customer Service.
Experience:Financial servicesBusiness-to-business salesAuto financeCustomer relationsCustomer service
Education:
Skills:Relationship buildingStrategic thinkingCommunicationCustomer serviceCollaboration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn